UMANG 4+
National e-Governance Division
-
- Free
Screenshots
Description
UMANG (Unified Mobile Application for New-age Governance) is envisaged to make e-governance 'mobile first'. It is developed by Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD).
It is an evolving platform designed for citizens of India to offer them access to the pan-India e-Gov services from the Central, State, Local Bodies, and Agencies of government on app, web, SMS, and IVR channels.
Key Features:
- Unified Platform: It brings together all government departments and their services on a single platform to provide better and easier services to citizens.
- Mobile First Strategy: It aligns all government services with the mobile first strategy to leverage mobile adoption trends.
- Integration with Digital India Services: It provides seamless integration with other Digital India Services like Aadhaar, DigiLocker, and PayGov. Any new such service will automatically be integrated with the platform.
- Uniform Experience: It is designed to enable citizens to discover, download, access, and use all government services easily.
- Secure and Scalable: It supports Aadhaar-based and other authentication mechanisms for service access. The sensitive profile data is saved in an encrypted format and no one can view this information.
Key Services:
UMANG provides easy access to a plethora of Indian government services ranging from – Healthcare, Finance, Education, Housing, Energy, Agriculture, Transport to even Utility and Employment and Skills.
Key Benefits for Citizens:
- Single-Point Ubiquitous Access: All government services are available for citizens on a unified platform for easy access through multiple online and offline channels (SMS, email, app, and web).
- More for Less: Only a single mobile app needs to be installed instead of each app of each department.
- Convenience: Citizens do not even need to install or update the app again to avail government services if more services are added to the platform.
- Saving of Time and Money: Citizens can anytime and anywhere avail these services through their mobile phones, desktops, and laptops without any need for visiting the department office and standing in queues.
- Uniform Experience: All the government services including payment-based transactions provide secure and uniform experience.
What’s New
Version 2.0.56
Bug fixes
Ratings and Reviews
EPFO Technical issue most of the time
I have been monitoring EPFO for more than 2 months and I get the technical error pop up most of the times when I try to either request for the OTP or post login click on the PF.
Message for the team that looks into the reviews and replies to end users in the play store:
The technical issue is not new , there are many false promises that the review team has posted in the old ratings in the play store that the technical errors are fixed in EPFO section but the reality is that it still exists and many users are frustrated with the EPFO development team, this is purely hitting on the government reputation as well just because of incapable dev team. Review Team - Please don’t fool us by giving short term fixes and for the sake of your reputation please fix the high EPFO system downtime.
Developer Response ,
Dear user, Inconvenience caused is deeply regretted. EPFO services were interrupted due to some technical issues with their servers. The issue is now fixed & EPFO services are working now. We request you to try again & if you still face any issue, please email us at customercare@umang.gov.in or call us at 1800-11-5246.
Non functional
Looks easy but when u open a particular service like in my case epfo .. i have gone through all the steps of authentication and i dont mind to re-login each time as well .. but somehow it does not load up the details and does not provide me with any update as well. I just says it is running on an older version and needs update or some error. While i check for an update it shows already updated on app store. Sometimes it shows that the aadhar seeding is successful while sometimes it gives me an error saying aadhar is not authenticated with the UAN ( strange 🙄)
Developer Response ,
Dear User, Happy to help you. We have fixed the issue and new version of UMANG app has been launched. We request you to please update the UMANG app (v 2.0.6) and try again. Also if you are getting Aadhaar not authenticated at EPFO, you need to re-verify Aadhaar details with your employer/EPFO. For better information/clarification, please share your contact details at customercare@umang.gov.in or call us at 1800-11-5246. Happy to assist you!
Great Initiative
First if I would like to appreciate the effort taken by Govt. of India I. Digitising all the central and state government services.
It makes life easier to see all services under one roof. Even though there are glitches, bugs and room for improvement. I truly appreciate the effort. Also I see oly 250+ users installed this application. Which is very bad from our citizens. We should encourage our govt by supporting digital India.
I see many Appl from Gujarat. But I feel bad that none of the services are provided by Tamil Nadu govt yet. Tamilnadu wake up and work hard to digitise all your service to let go off corruption
Developer Response ,
Dear User, Thanks for sharing your valuable feedback. We have considered the same & we are continuously making UMANG better by onboarding more central & state government services. You may contact us through email at customercare@umang.gov.in or you may also call us at 1800-11-5246 (between 10:00 AM and 6:00 PM). Happy to assist you!
App Privacy
The developer, National e-Governance Division, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- National e-Governance Division
- Size
- 71.3 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English, Assamese, Bengali, Bodo (India), Gujarati, Hindi, Kannada, Kashmiri, Konkani (macrolanguage), Malayalam, Manipuri, Marathi, Nepali, Oriya, Punjabi, Sanskrit, Santali, Sindhi, Tamil, Telugu, Urdu
- Age Rating
- 4+
- Copyright
- © National eGovernance Division
- Price
- Free