Championing the Prospective Customer With David Heinemeier Hansson, Co-owner & CTO, 37signals

IT Visionaries

Software itself is constantly being updated, but are some conventional approaches used by tech leaders also in need of an upgrade? David Heinemeier Hansson is the Co-owner & CTO of the software company 37signals, producer of the successful web services Basecamp and HEY. On this episode, David explains the forward-thinking methodologies that his company has successfully implemented, like championing prospective customers rather than current ones, enforcing a short six-week planning cycle, and placing a higher value on intuition over data.

Tune in to learn:

  • David describes the “six-week cycle” approach at 37signals (03:30)
  • How did 37signals develop its short-term planning method? (08:30 )
  • The relationship between designers and programmers at 37signals (13:30)
  • David’s reliance on intuition over data (29:15)
  • The importance of writing and advice David received from Jeff Bezos (37:50)

IT Visionaries is powered by Salesforce Platform and Dreamforce 2022. Catch the news and insights coming out of Dreamforce this year for free on salesforce.com/plus. Content will start rolling on September 20th.

Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.

Content Restricted

This episode can’t be played on the web in your country or region.

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign in or sign up to follow shows, save episodes, and get the latest updates.

Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada