21 min
The Marriage of Decentralization and Centralization with Steve Smith, CEO of Zayo Business X factors
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- Entrepreneurship
When Steve Smith joined Zayo as CEO, he found himself at the head of a company that was a Frankenstein of 46 acquisitions. And while the company’s decentralized approach had served it well in the early years, Steve saw an opportunity to take the company further. This time — and almost paradoxically — through centralization. Tune in to learn how Steve married these two concepts to better serve customers while still empowering innovation and creativity.
When Steve Smith joined Zayo as CEO, he found himself at the head of a company that was a Frankenstein of 46 acquisitions. And while the company’s decentralized approach had served it well in the early years, Steve saw an opportunity to take the company further. This time — and almost paradoxically — through centralization. Tune in to learn how Steve married these two concepts to better serve customers while still empowering innovation and creativity.
21 min