UOB TMRW Malaysia 4+

Unable to retrieve Unit Trust investment details

These two months, I found out it was difficult for me to view my existing Unit Trust investment details via UOB TMRW mobile application app. When I started scrolled downward to view my funds’ detail, it will jumped out automatically from the screen and need to sign in again and again. I only can view up to 3 funds, the rest of the funds were not able to be viewed. I checked my UOB TMRW app via AppStore, it was a up to date version. Please advise.

Developer Response ,

Dear SnowWhiteVanilla, We are sorry it's been frustrating! Please contact us at uobcustomerservice@uob.com.my with the following details so that we can assist you further. HP No: UserID: Device model: OS Version: App Version: Brief Description of the issue: Date and Time issue happened. UOB Malaysia Digital Team

Please Add Apple Pay Support!

As a long-time UOB customer, I would love to see Apple Pay support added to your mobile banking app. Apple Pay is so convenient for making payments and transfers. With just a tap or glance at my iPhone or Apple Watch, I can instantly pay at stores, restaurants, and more. It's quick, easy, and secure.
Other major banks here have already adopted Apple Pay, so I hope UOB will follow suit. Adding Apple Pay would make your app and bank even more customer-friendly. Customers like myself want the flexibility to make mobile payments however we choose - be it credit/debit cards or Apple Pay.
I'm eagerly waiting for the day I can add my UOB cards to Apple Pay and fully utilize all of Apple's great payment features. Apple Pay support would be a big step forward for your app! Please consider adding this popular and standard mobile payment system soon. It would be greatly appreciated by many of your customers. Thank you!

Developer Response ,

Dear GaryHooi, Thanks for taking the time to share your views with us. Your feedback helps us understand how to better improve and we will continue working to improve your experience. Please email us at uobcustomerservice@uob.com.my if you require assistance. UOB Malaysia Digital Team

Detected APK

If your bank application has the capability to detect other applications on your phone and is providing you with notices to delete specific apps in order to continue using the banking app, this could be a unique feature or security measure implemented by that particular bank.

While it's unusual for a bank app to have this level of access and control over other apps on your device, it's not inherently illegal if the bank has clearly disclosed this functionality and obtained your consent. However, this type of feature might raise privacy and security concerns for some users.

Before taking any actions based on the notices provided by the bank app, it's important to ensure that the app is legitimate and that you have reviewed and understood its terms of use and privacy policy. If you have any doubts or concerns, consider reaching out to the bank's customer support to seek clarification about the reasons behind this feature and how it works.