Menchie's 4+

How to get around B-day entering problem

So I read the reviews before I got the app, and just like everyone said, it seemed impossible to sign up because the birthday spot is broken. I almost gave up, but at least on my phone, I figured it out.

➖It is not a text entering slot. It pops up a date selection box. And it doesn’t pop up where it should. The box with the date is located in the lower left corner, kind of in the margins. It was a little cut off on my phone, but once I clicked it, it popped up the date selection box in the middle of the screen and I was able to register.

This is not intuitive, or easy, and it is defiantly a huge problem, especially since their whole reward system switches over to this in 3 days. It is very unprofessional to have this difficult of a layout problem, and weeks of negative reviews and asks for help have seemingly been ignored. I hope they fix this soon, because a lot of people are unable to join because of this. Also store flavor and topping selections are not correct, at least for the week or so I’ve had the app. Great yogurt and sorbet though!

Developer Response ,

Hi there! We're sorry for any inconvenience that you experienced with the birthday selector, and this issue has been fixed in the newest version of our app released today. If you continue to have any issues, please contact our guest care team at info@menchies.com.

suspicious or unprofessional

This app is either suspicious or unprofessional. Verified my phone number while creating an account, moved on the next page and got an error “phone number not recognized, try email or rewards number” as if I was logging in. Then they have a section where you can view ads in exchange for a 30 cent gift card which I’ve never seen except on crappy game apps that try to download stuff to your device. Then I got an automated welcome email with no pictures, just errors. Anyway, this app is not worth the risk of downloading.

Developer Response ,

Hi there. We apologize for your difficulty with the account registration process. Please email us at info@menchies.com so we can help you out. We're also happy to answer any questions that you have about the feature in which you can earn Menchie's gift card funds in exchange for watching ads.

Menchilicious

Delicious froyo and toppings. They literally have the best flavors and change them out often. The toppings are always fresh and a lot to choose from. Their prices are good and even better with the app with rewards and promos.