MySudo - Private & Secure 17+

5 years very upsetting treatment

The issue has been resolved professionally! Thank you!

We have been with sudo for 5 years and had two separate accounts on two separate devices. At the beginning of this year all that changed and now we are both out of our accounts and some how the accounts have become one account and neither of us can access our data and contacts, we cannot delete anything or restore our purchases and our constant requests are now being ignored. We were first told that the Apple ID could not affect the accounts and now we are being told that the ID is the problem not their service changes without notifying us or having any regard for the years of data we have on sudos and contacts! We are very angry at the way we are being treated and we continue to pay our bill every month but without the services that we have been paying for. We will file an official complaint if this is not correct this week. We have been very patient and waited for customer service to correct the issue And yesterday I was treated very rudely by customer support. This service used to be free then we started paying a few dollars for TWO SEPARATE ACCOUNTS now we are paying $180/year when the agreement was Supposed to be $79 for mine and $24 for my spouse! Fortunately I saved all this information.

Developer Response ,

Hi Jacq, thanks for the updated review and 5 stars. It's great the team were able to resolve your issue and thanks for your continued support and loyalty to MySudo, we really appreciate it. Regards Team Sudo.

Hi Jacq, thank you for your patience and thank you for being a MySudo customer for 5 years. 👍 I believe that our support team were able to resolve your subscription issue and you are now back up and running. Please let us know if there is anything else we can help you with or if you have any feature requests please reach out to us via support@mysudo.com. Regards Team Sudo

Great Privacy App with Clunky Functionality

I love using this app for shopping, selling or any time I don’t want to hand out my personal details. However, with the latest “improvements” I can’t seem to mark email as read or delete emails. They don’t stay marked as read or deleted. Please fix. It’s so annoying not being able to see what my actual notifications are because I can’t update what I’ve seen. It’s so annoying that I may just remove the app, but I’m going to wait a bit longer until the next update to see if it improves as I absolutely use it to evade online marketing.

Overall, the app has a nice design and in practice it seems to work well with most services. However, apps like Facebook, Instagram and a few others won’t accept the MySudo phone numbers. I don’t care about those services not being compatible with MySudo since those services infringe on privacy by just having them installed on a device. I’m not sure if there is a desktop version or web app available. I wish I could access MySudo email from a laptop or desktop machine when not near my phone.

Developer Response ,

Hi 2000th Dude,

Thanks for your feedback and great to hear that MySudo is helping you take control of your personal information especially with shopping and selling. 👍 We have not seen the issue you are experiencing, however If you could contact us at support@mysudo.com we would really like to understand it further and hopefully get it resolved ASAP. Regards TeamSudo

Absolutely essential App

In our current year, the entire world is digital and seeks to strip and sell as much of your data as possible. This service has been absolutely essential to me in order to sandbox everything. Telemarketers get a MySudo number for me and even for work I can create a profile for each area I deal with. Logistics gets its own, and I know anyone calling or texting that number is important to take right away. Virtual cards have been a godsend as well. Since I can order anything I want and no bank can then sell my balance info or glean any activity. Do I care if marketers know I bought a watch online? Nope. But it’s better if they don’t. Our data has become more valuable than money, and the companies that profit from it already have a financial relationship with me, and are using this poorly to further their own interests. If they all kept it relatively tight, I wouldn’t care. But they don’t. They are reckless with sensitive data and if then ends up in breaches. Criminals then use that to try and gain a foothold into my life. MySudo defends against that. Great app.