18 episodes

The co-founders of Destination Innovate, Jennifer Barbee and Kristen Cruz take turns interviewing the most interesting people in the travel industry and beyond!

Tech, Travel, and Twang‪!‬ Destination Innovate

    • Business
    • 5.0 • 3 Ratings

The co-founders of Destination Innovate, Jennifer Barbee and Kristen Cruz take turns interviewing the most interesting people in the travel industry and beyond!

    Monday Momentum Ep. #5 | WTAF: What's the Actual Future

    Monday Momentum Ep. #5 | WTAF: What's the Actual Future

    Embark on a journey through the vibrant intersection of travel, technology, and innovation as we uncover the secrets to thriving in the constantly evolving landscape of hospitality. I draw from a wealth of experience to guide you in harnessing the distinct magic of your locale. We'll dissect the pivotal role of artificial intelligence in destination development, and how AI serves as a springboard for creativity, using examples like Myrtle Beach's AI-driven success to illuminate the path forward. Additionally, we unravel the personalized travel revolution, emphasizing technology's ability to craft custom travel adventures that keep globetrotters returning for more.

    This week's discussion takes a deep dive into the transformative potential of the metaverse and its implications for city planning and virtual tourism. Imagine a world where virtual visitor centers and augmented reality elevate the tourist experience, making every adventure accessible to all. We also confront the challenges in destination marketing, from the necessity of safe, affordable housing for the industry's workers to the importance of fostering a positive work environment to fuel success. These insights aim to arm destination marketing organizations with the strategies needed to navigate the industry’s complexities and emerge as leaders in a competitive market.

    Wrapping up, we delve into the art of building brand partnerships and the immense potential they hold for growth and resilience. By drawing inspiration from pioneering initiatives and encouraging a mindset that favors bold actions over comfort zones, we spotlight the significance of collaboration and innovation. Tune in to join the discussion, be inspired, and start crafting the future of your destination with audacity and vision. Let's not just dream about the future of travel and hospitality—let's actively shape it together.

    • 58 min
    Monday Momentum Ep. #4 | Risk vs Reward AI Edition

    Monday Momentum Ep. #4 | Risk vs Reward AI Edition

    Strap in as we navigate the cutting-edge intersection where AI meets destination marketing, reshaping the travel industry's landscape. We'll unpack the hesitation behind adopting AI, now melting away as destinations eagerly jump on the tech bandwagon to stay competitive. Creativity and AI are joining forces, and we’re here to analyze this powerful alliance. Our chat goes beyond the fear of machines taking over jobs, focusing instead on how AI serves as a collaborative tool that amplifies human expertise and innovation.

    We also cover the role of Destination Marketing Organizations (DMOs) in the age of AI. How do they stay relevant? By weaving technology into their marketing fabric, enhancing user experiences and adapting to the demands of the digital traveler. We'll tackle the challenges DMOs face, from budgeting to the pivot towards authenticity and peer-driven content. Plus, hear how these organizations are transitioning into collaborative platforms that foster economic growth through tech-savvy strategies, ensuring they aren’t just keeping up but setting the pace for the future of travel and tourism. 

    • 34 min
    Monday Momentum Ep. #3 | The Future of Destination Marketing with John Flanagan

    Monday Momentum Ep. #3 | The Future of Destination Marketing with John Flanagan

    Discover how Destination Marketing Organizations are stepping into the future with Amplify's John Flanagan as our Monday Momentum ignites a discussion that could redefine your next adventure. Amplify isn't just changing the game; they're reshaping an entire industry by merging the prowess of Online Travel Agencies with DMO websites and other online platforms—think of it as the ultimate travel hack for your local explorations. As we unravel the knots in short-term rental taxation and pinpoint ways for DMOs to tap into this goldmine, you'll find yourself at the intersection of innovation and practicality, where every bit of untapped revenue is a missed opportunity for enhancing tourist experiences.

    Strap in for a journey through the dynamic landscapes of One West Tourism Alliance and Visit Mesa, where marketing is not just a strategy but an art form, painting destinations with vibrant strokes of ingenuity. We're not just talking shop; we're redefining the traveler's roadmap by advocating for the presence of compliant short-term rentals on DMO sites. It's about painting a complete picture for the traveler, showcasing the vibrant tapestry of local stays and attractions. As we dissect the evolution of DMO and OTA relationships, we'll reveal the once missed chances now captured in our quest to bring you the full spectrum of travel possibilities. Tune in and let's set the stage for your next unforgettable escapade.

    • 17 min
    Owning Owned Media

    Owning Owned Media

    Welcome to a journey into the heart of destination marketing with industry trailblazer Josh Collins. Discover the art of captivating travelers through owned media channels, the unsung heroes in the rise and ebb of platforms like TikTok. As we unpack the PESO model, you'll learn why a solid foundation in owned media isn't just a good practice; it's essential for the resilience and consistency of your brand's message. You won't want to miss our deep dive into how balancing presence on popular platforms with strategic investment in controlled channels can future-proof your destination's marketing efforts.

    Email marketing may sound like a blast from the past, but prepare to be surprised. Josh Collins and I reminisce about campaign successes, offering actionable insights into nurturing your email list, avoiding the snares of co-registration lists, and the power of personalization. This chapter is all about leveraging timeless tools in innovative ways to foster growth, even when your budget doesn't stretch to the flashy new digital trends.

    Finally, let's talk strategy and the future of travel. We'll show you how to tailor your destination's allure to varied audiences through technologies that bridge language barriers and enrich user experiences. With a peek at travel trends on the rise, like the growing appeal of multi-generational trips and the impact of personal referrals, you'll understand the importance of a growth mindset in this ever-evolving industry. Josh's insights, mixed with a dash of unconventional thinking, just might inspire your next groundbreaking marketing move. So, join us as we explore these exciting opportunities, and let's shape the future of travel together!

    Connect with Josh and stay in the loop on his Organic Growth Machine on LinkedIn!

    • 38 min
    Monday Momentum Ep. #2 | Cracking the Code on Remote Collaboration Success

    Monday Momentum Ep. #2 | Cracking the Code on Remote Collaboration Success

    We're unpacking how a team can not just survive but truly excel in a remote work environment! Shedding light on the autonomy and trust required to foster creativity and productivity outside the traditional office. As we navigate through our agency's own journey of wholly remote operations, we share how flexible hours and geographical freedom are reshaping the way we work and live. And, for those who think out-of-office means out-of-sync, we're ready to bust those myths wide open, showing how passion and teamwork can flourish far beyond the confines of the cubicle.

    Looking for a behind-the-scenes peek at the hottest industry events? Get ready for an exclusive scoop from the tourism summit in Vegas and the DMA West conference, where the future of Destination Marketing Organizations takes the spotlight. We'll be talking tech trends, the delicate balance of media strategies, and the quest for authentic, purpose-driven work. Plus, don't miss our upcoming conversation with Josh Collins and the big reveal of our transformation services supporting local talent and businesses. If you're seeking that "kick in the pants" to catalyze your professional drive, tune in and get your regular dose of disruption courtesy of our daily newsletter.

    • 24 min
    Monday Momentum Ep. #1 | The Flow

    Monday Momentum Ep. #1 | The Flow

    As we usher in a fresh professional season, the spotlight turns to the exciting transformations within Destination Marketing Organizations (DMOs) and agencies. Spring break isn't just for kids—it's a metaphor for the rejuvenation and innovation brewing in our industry. We spill the beans on how fostering cross-generational mentorship and harnessing the fresh perspective of younger colleagues can energize and retain talent. So tune in, and let's embark on a journey that marries the evolution of business with the authenticity of our personal interactions, proving that motivation can indeed spring from the most unexpected of places.

    • 22 min

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