Deconflict... Like a Pilot | Difficult conversations with pilots.

Join Phil on a riveting journey through the skies as he explores the critical role of conflict resolution in ensuring safe flights in the high-stakes world of aviation. In this episode, Phil delves into the nuanced realm of flight deck communication and the power of having difficult conversations. From catastrophic aviation accidents to life-saving measures, we'll uncover the invaluable lessons learned from the past and discover how pilots tackle conflict within their teams. Learn how culture, communication tools and well-defined processes combine to create a harmonious environment in which the ultimate goal is not 'who is right,' but 'what is right.' Don't miss this episode as we bring you inside the cockpit to reveal the secrets of teamwork, open dialogue, and mitigating conflict at 30,000 feet.