20 min
E-commerce Expert Kelli Reeves of Floor & Decor: How to Navigate B2B Customer Experiences The E-commerce Toolbox: Expert Perspectives
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- Management
In this episode of The eCommerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Kelli Reeves, Senior eCommerce Program Manager at Floor & Decor, to discuss the difference between B2B and B2C eCommerce. Together they explore the differing customer expectations and experiences, examine the future of B2B eCommerce, and delve into how Noibu has been helping Kelli’s team to serve both B2B and B2C customers.
In this episode of The eCommerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Kelli Reeves, Senior eCommerce Program Manager at Floor & Decor, to discuss the difference between B2B and B2C eCommerce. Together they explore the differing customer expectations and experiences, examine the future of B2B eCommerce, and delve into how Noibu has been helping Kelli’s team to serve both B2B and B2C customers.
20 min