E-commerce Expert Kelli Reeves of Floor & Decor: How to Navigate B2B Customer Experiences

In this episode of The eCommerce Toolbox: Expert Perspectives, host Kailin Noivo is joined by Kelli Reeves, Senior eCommerce Program Manager at Floor & Decor, to discuss the difference between B2B and B2C eCommerce.
Join them as they:
- Discuss the nuanced differences between B2B and B2C eCommerce
- Explore the future opportunities for B2B eCommerce
- Examine how Noibu helps Kelli’s team in serving both B2B and B2C customers
- Shine a light on why every team member’s job should be to create a frictionless customer experience
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Information
- Show
- FrequencyUpdated Weekly
- PublishedNovember 15, 2023 at 11:00 AM UTC
- Length20 min
- Season1
- Episode9
- RatingClean