Food Truck Chef™ Cooking Game 4+

Love it but.........

I really love this game and I’ve even spent money to purchase gems to advance. I like the carnival bus that rewards gems every two hours for coins. But I don’t understand with the new space station update why I have to get 3 stars on every level to advance. It’s so unfair. When I started this station I had over 200 gems. Now I’m down to about 50 because I have to update in order to get three stars. Now I’m updating the exterior also in order to pass levels. And I’m only on level 11 and having this much trouble. I can only imagine how hard level 30 will be. This should not be I can get 2 stars and almost three. That should be enough to pass like on all the other streets. It should be my choice to try to achieve three stars. Please don’t make any new streets you plan to include so frustrating. I really enjoy this game and would hate to delete it

Gems and strange stuff happening

So I have been playing this game for awhile now and loving it but I began to notice that when I stopped buying the piggy bank and allowed it to just pile up. That once it was full the gems were suppose to come back to me as it had earlier but no longer was happening. Instead it is showing it just magically disappears. That’s impossible to Happen.. since that piggy bank is maxed out at 60 gems and I am not able to buy the bank, so any gems after the bank is full is suppose to go back to the player as it had done before because the bank can’t hold it and you have earned them from playing the game and upgrading all of your steps. So how are they just disappearing ? They shouldn’t be this is beyond weird and strange to me. Also, I know something isn’t right because when I play the delivery part it’s suppose to go from 5, to 10 and then it’s a longer gap to 20 but it does stop to a 15 mark where you just don’t receive as much but on mine it’s now. Going to 4-9 -14 and 19.. so obviously something has began to malfunction. And once I began to record these errors happening then the patience on all of my customers started to dwindle down extremely fast and it has never ever done that before. So not sure what is going on with the game but something isn’t right. And I have loved this game up till now. Very weird stuff happening

Developer Response ,

Hello there, we apologize for the unpleasant experience. Please be informed that the Gems are added bonus in-game for completing cooking levels. The Piggy Bank feature is available for all players to purchase Gems for a low discounted price. For further clarification, please write to our support tea by clicking the mail option via the game settings menu. We are more than happy to help.

No response

**edit**

Please tell me how not getting my gems is challenging and makes the game fun! Support told me ( after 3 emails to them) to give it 36 hours and then send another support ticket.... yes challenges in games are fun... but 30 gems to update something in a part you paid to open for a discount is not a challenge it’s greedy!! Thanks for the basic response... and almost all reviews say gems are too much!

Game is fun but there are a few issues... it is definitely a pay to play game which is fine. But when you offer other incentives then you should follow thru.. if you go to earn free gems there are different ways to earn them... most is signing up for things and getting spammed but hey if it gives you 25-30 gems which is basically what you need every time you upgrade or open a new area then so be it! I did this and of course did not receive my gems so now I’m being spammed and it wasn’t worth it. I spend here and there but this has discouraged me not to even bother. Two emails to support and no response. Hopefully if you spend you do not go thru the same thing because they won’t get back to you! I play a lot of these games and this one is fun but a little drastic with how many gems they require! Also even if you take advantage of buying a new spot.. it’s already high gems to upgrade... so why take that deal if you have to spend tons of money on gems right at the beginning

Developer Response ,

Hello Dani, we sincerely apologize for the less than satisfactory experience you had with the game. Some aspects of it are indeed challenging but that's what makes the game fun as per feedback from most players. We kindly request you to send a mail to Support again so that they will help you with some quick tips for a better experience!