myPTPTN 4+

Previously I used to login website to pay or check my outstanding balance . Since the apps is updated, I login website with my NRIC , it showed not active user ensure I am typing a correct NRIC . Anyway, I downloaded the latest version apps to login in my NRIC also unable to go through then I try click new register . After registration was done password was set . Then I try to login with my new password it showed *GAGAL untuk log masuk . Sila semak e-mel dan aktifkan akuan sebelum Log masuk* !!! I was successfully login to pay via website all this while before the apps was updated . How I become not active user ??? Pls improve your user experience so troublesome .

I cant comprehend why the government bodies cant even develop a decent apps. They always wanted to move into technology based platforms but did not even take into account of user experience. With only 4 main options feature yet having thousands times of screen freeze. So many times you to login just to compete a transaction. Now I am worried about the money I kept with them.
Maybe you can stop giving prizes for depositors and start focusing more into developing a good apps.
I wonder how much does this apps cost to be developed? Must be more expensive than cutting edge technology apps..

It was a nice application. The registration process was smooth and clear. Some of the users having problem on back and next button, maybe they're not trying to swipe it down? Might invite my friends to it download too. The website status still confusing. Hopefully you would make it better on website. Keep up the good work!