iLovePDF - PDF Editor & Scan 4+

I love pdf is one of the greatest free app or site I have ever used in my entire life, when COVID-19 hit, the entire school was relying on this app and site and guess what? I took my AP Statistics test using this thing, I feel like college board should pay these people, but you know what I mean? This app or site is just amazing and pls pls keep this thing as free as possible! This thing is like SoundCloud you never paid for it but you always use it haha, thank you iLovePDF team, y’all the best, hey shoutout to program and the engineers too, they must have went through tough days to make this thing for free! Thank you!

Hi @twohouseandoneboy, reading this kind of feedback is very rewarding! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Don't forget that you can get free premium access for a year as a student or a teacher by joining our education program. More info here: https://www.ilovepdf.com/education

The two sample operations did not allow a fair evaluation of the app. I opted for the monthly sub, but I will cancel. It assembles, splits, reorganizes as advertised, but its limited feature set has me wondering how much of it is coded or if its just an assemblage of basic calls to the system software components: the OCR text output is worse than what you can copy from a screen image capture in the MacOS, the PDF editing is limited to rudimentary tools that look straight out of MS Draw '95—there is no adjustment for contrast, light/dark, skew. Skew! If your sheet feeder is anything like mine you're getting slightly slanted text. If your scanner did not auto correct, this app won't fix it. But that lack of text output formats is unforgivable. DOCX is all you get and that took two attempts to get a file that would open. The resulting text output was baffling: "maintained" became "inaintained." The algorithm is dumb, there's no error correction. Terrestrial -> Terrehtrial. disappointment -> dissappoiñment. I'll say. For some reason the app added a tilde to numerous lowercase "n"s. For accurate text output it would be faster to type it yourself. Maybe this app was someone's hard work? It feels like shareware, if you can remember that far back, and certainly not worth the asking price.

Hello mbbrrr as a free user you get limited daily tasks on the app that are automatically renewed every day and unlimited access to the reader, and by subscribing you get unlimited access to the tools on the web, mobile and desktop apps. For any issues with the tools, please contact us at support@ilovepdf.com, so we can assist you further. Thanks!

The website is great. I’ve used it free for sometime. The app is clumsy. 6.4.20 - I purchased the “premium” via the web using my credit card. It said “cancel anytime money back guarantee” so I bought it with the intent of accessing it over the next few days. I’m forced to work from home due to Covid-19 and was looking for a tool to add my signature to documents for processing to the Finance Dept. After I purchased the “Premium” with the “money back guarantee” I found out they lied. You can never get your money back. The refund terms on the website says there are no refunds for cancellations. The very opposite of how they’re marketing the product. I can understand why a website may not offer refunds. However, I cannot respect a company that deceives people into purchasing their products just to make sales; especially in the midst of a pandemic. It’s unethical.

Hi bdasomsetgrlloripearb,

Thanks for your message!

We are sorry to hear that you are unhappy with our service. Our pricing page states that if your account doesn’t fit your needs, you can contact us and we will refund you within 15 days of purchase: www.ilovepdf.com/pricing.

If you send us an email to info@ilovepdf.com our Support Team will be happy to assist with cancellation and issuing your refund.

Hope that helps!