Facts Not Feelings with Brooke C. Furniss BZ Consultants Group
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- Business
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Every week, BZ Consultants Group's Founder/President, Brooke C. Furniss, differentiates facts from feelings. As it is imperative to surround oneself with people smarter than yourself, experts from their respective fields will be stopping by so we can learn, grow, and move this auto industry forward. Sit back, grab your beverage of choice, and let's continue to set the precedence of facts not feelings! Connect with me at https://bzconsultantsgroup.com/
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🚗 Boost ROI: Marketing Secrets for Car Dealers
Join Brooke Furniss and leading industry experts Zach Billings, Co-Founder of Wikimotive, Jason Monaghan, Head of Performance at Wikimotive, and Patrick Downes, Director of Digital Marketing at Ruge’s Auto Group at the Digital Marketing Strategies Conference (DMSC) for a groundbreaking panel discussion that unveils cutting-edge marketing strategies designed to elevate car dealership profitability. This episode of 'Facts Not Feelings' explores innovative approaches to automotive marketing that will help you expand your market and drastically improve your return on investment.
🔗 Key Takeaways:
Maximize Your Network at Auto Conferences: Discover how these events go beyond mere networking to become powerhouses of collaboration and innovation.Revolutionize Your Market Approach: Learn about unique strategies to engage underserved markets like the LGBT community and first responders—turning diversity into profitability.Transform Customer Relations with Transparency: See why honesty and directness without sales pitches can build trust and convert visitors into lifelong customers.
🎥 In This Video:
Insightful Discussions: Hear from top experts about the cutting-edge strategies that are redefining success in the automotive industry.Real-World Examples: Get inspired by stories of dealerships that have successfully implemented these tactics.Practical Tips: Gain actionable advice that you can apply to your own business strategies right away.
👍 Why Watch?
If you're involved in auto dealership management or marketing, this video is packed with critical insights that could dramatically improve your operational effectiveness and marketing reach. Don't miss out—tune in now to start transforming your business approach!
Connect 🔗
Zach Billings: https://qrcc.me/s72ev2vrznl9?s
Jason Monaghan: https://qrcc.me/sc1gv9jqbnzr
Patrick Downes: https://qrcc.me/sbh6gt9bwft7
Kaite Rouse: https://qrcc.me/sc56l9pdy6nk
George Nenni: https://qrcc.me/rz3jpozkwkvd
DMSC Tickets and Agenda: https://qrcc.me/sc1h9ggjo8zl
BZ Consultants Group: https://qrco.de/bcqqFo
Apple🎙️ https://apple.co/3DYjWN0
Spotify 🎧 https://spoti.fi/3DNNgFI
Youtube ▶️ https://bit.ly/3jDwPoO
✅ Subscribe for more expert insights and practical tips in auto dealership management. Hit the like button if you find this video helpful, and comment below with your own experiences or questions about automotive marketing. -
Revamp Auto Insurance: Discover Check My Driver!
Join us in this groundbreaking episode of "Facts Not Feelings" as Darin Yeomans and Justin Silver from Check My Driver illuminate how their pioneering solution is revolutionizing the auto industry's approach to insurance verification. Discover the transformative impact on car buying, servicing, and rentals, and learn how Check My Driver is setting new standards for efficiency, compliance, and customer satisfaction in the automotive world.
In this episode, you'll explore:
The critical challenges in current insurance verification processes and how Check My Driver addresses them.The seamless integration of Check My Driver's technology into dealership operations.How automated insurance verification can significantly enhance customer experience and trust.The role of Check My Driver in ensuring compliance, preventing fraud, and safeguarding against compliance risks.Stay informed about the latest trends and innovations reshaping the auto industry with "Facts Not Feelings."
Subscribe to our channel for more insights and join the conversation in the comments below!
Visit CheckMyDriver.ai to learn more about their revolutionary solution.
Connect 🔗
Darin Yeomans: https://qrcc.me/sb0jlqos4emi
Justin Silver: https://qrcc.me/sb0jat83dxzv
BZ Consultants Group: https://qrco.de/bcqqFo
Apple🎙️ https://apple.co/3DYjWN0
Spotify 🎧 https://spoti.fi/3DNNgFI
Youtube ▶️ https://bit.ly/3jDwPoO
Chapters:
0:00 - Introduction: The Future of Insurance Verification
1:31 - Unpacking Insurance Hurdles in Auto Dealerships
4:07 - Seamless Insurance Integration in Dealerships
5:44 - Combating Fraud with Smart Verification
10:58 - Transforming Compliance in Auto Industry
12:48 - Embracing Tech: Overcoming Auto Industry Skepticism
16:47 - Boosting Customer Trust: Enhanced Insurance Checks
23:22 - Featured Sponsor: Check My Driver
25:12 - Transforming Dealerships: Next-Gen Insurance Verification
39:11 - Future-Proofing with Check My Driver: API & Integration Focus
40:17 - Turning Tech into a Unique Selling Point in Auto Sales
42:25 - Ensuring Data Security: Check My Driver's Approach
44:36 - Key Insights & Collaboration: Transforming Auto Insurance
47:08 - Lightning Round: Quick Hits with Darin & Justin -
Breaking Barriers: Women's Rise in Auto Industry
Dive into an empowering episode of 'Facts Not Feelings' with our special guest, Laura Murphy, a beacon of inspiration in the automotive industry. With a storied 25-year career, Laura unveils her mission to elevate women and foster diversity within this dynamic sector. Discover her transformative role in digital marketing, her contributions as a #IAmRemarkable facilitator, and her heartfelt advocacy for inclusive leadership. This episode is a treasure trove of insights for anyone passionate about making a mark in their field, advocating for diversity, or seeking inspiration from trailblazing women. Tune in to unearth Laura's strategies, achievements, and the profound impact of her work on the automotive industry and beyond.
3 Main Takeaways
Transformative Empowerment in Auto Industry: Discover Laura Murphy's inspiring journey to empower women and underrepresented groups in the automotive sector. Learn how she leverages her expertise to challenge norms, foster inclusivity, and inspire a new generation of industry leaders.Mentorship's Crucial Role for Women: Gain insights into Laura Murphy's impactful mentorship strategies that cultivate growth and confidence among women in automotive. Understand the power of mentorship in unlocking potential, shaping careers, and building a supportive community.Pioneering a Diverse Automotive Future: Explore Laura Murphy's visionary approach to transforming the automotive industry through diversity and innovation. Witness her dedication to creating a more inclusive environment and her aspirations to drive systemic change for future success.Connect 🔗
Laura Murphy: https://qrcc.me/saeacnq810h8
BZ Consultants Group: https://qrco.de/bcqqFo
Apple🎙️ https://apple.co/3DYjWN0
Spotify 🎧 https://spoti.fi/3DNNgFI
Youtube ▶️ https://bit.ly/3jDwPoO
Chapters:
0:00 - Introduction: The Visionary Laura Murphy
2:28 - Grandfather's Legacy Shapes Laura's Automotive Vision
11:29 - #IAmRemarkable: Empowering Voices in Tech and Beyond
16:19 - Laura's 25-Year Journey: Empowering Change in Automotive
26:16 - Nurturing Future Leaders: Laura's Mentorship Strategy
33:19 - Championing Diversity: Driving Growth and Innovation
40:01 - Legacy of Leadership: Embracing the 'Show Up' Philosophy
45:04 - Empowerment through Diversity: Personal Triumphs and Professional Guidance
53:29 - Celebrating Remarkable Women: Empowerment and Achievement in Leadership
57:22 - Unveiling 'I Am Remarkable' Impact: Personal Transformations and Empowerment
59:45 - Empowerment Insights: 'I Am Remarkable' Impact and the Essence of Self-Care -
Boost Sales: Elevate Your Dealership's Shopper Experience!
Discover groundbreaking strategies in this must-watch episode of 'Facts Not Feelings,' where host Brooke Furniss and Sam Vukas, COO of Dealer eProcess, dive into the future of automotive digital retailing. Learn how cutting-edge trends, innovative metrics, and pivotal user experience improvements are revolutionizing how dealerships engage and satisfy online shoppers. This episode is essential for dealers, general managers, and digital marketing enthusiasts aiming to stay ahead in the fast-evolving automotive industry. Don't miss out on these critical insights to elevate your dealership's success.
3 Main Takeaways
Maximize GA4 Insights: Unlock the power of Google Analytics 4 to deeply understand what drives your shoppers. Discover how to use GA4's rich insights to tailor your website, enhance user engagement, and supercharge your dealership's online performance.Mobile UX Mastery: Master the art of mobile user experience! Learn key strategies to optimize your dealership's website for mobile users, ensuring smooth navigation, effective CTAs, and an overall seamless shopping experience that converts.Strategic Team Unity: Break down silos and boost your digital success! Find out how cross-departmental collaboration can create a unified digital strategy, amplify your dealership's online presence, and provide a superior experience for every visitor.Connect 🔗
Sam Vukas: https://qrcc.me/sak4g9nplzqd
BZ Consultants Group: https://qrco.de/bcqqFo
Apple🎙️ https://apple.co/3DYjWN0
Spotify 🎧 https://spoti.fi/3DNNgFI
Youtube ▶️ https://bit.ly/3jDwPoO
📌 Chapters:
0:00 - Introduction: Navigating the Future of Car Shopping
1:45 - Harnessing GA4: Aligning Metrics with Consumer Behavior and Business Goals
4:36 - Beyond Conventional Metrics: Innovating UX with Brochures and Window Stickers
8:19 - Optimizing Mobile UX: Navigating Screen Space and Interactivity in Automotive Retail
14:31 - Harmonizing Cross-Departmental Efforts for a Cohesive Digital Experience
21:16 - Embracing AI in Dealerships: Opportunities and Caution
27:14 - Streamlining UX for Enhanced Engagement: Prioritizing Clarity and Convenience
33:32 - Data-Driven Website Enhancements: Navigating Through Analytics and Compliance
41:43 - Peering into the Future: Adapting to Evolving Digital Retailing Trends in Automotive
45:19 - Insightful Conclusions: Engaging with Industry Expertise and Personal Vision -
🚀 Empower & Humanize: Transform Auto Sales! 🚗💡
Dive into an insightful discussion on blending technology with human interaction in the automotive industry. Join host Brooke Furniss and industry expert Durran Cage as they explore the significance of empowering your team, leveraging technology wisely, and maintaining the human touch for enhanced customer experiences. Discover strategies for seamless tech integration and learn how your dealership can stay ahead in this rapidly evolving landscape.
3 Main Takeaways
Strategic Technology Integration: Dealerships must evaluate their current technological assets critically before adopting new tools to ensure they're not redundantly investing in similar solutions. The aim should be to maximize the utility of existing technologies before integrating new ones, ensuring these tools align with the dealership's operational goals and improve efficiency and customer experience.Employee Empowerment: It's crucial for automotive businesses to empower their staff to adapt to and embrace technological changes. By involving various departments in the decision-making process and ensuring they understand how to utilize new technologies effectively, businesses can foster a more adaptable and innovative workforce. Employee empowerment is also about having clear champions for each technology, ensuring accountability, and providing ongoing training and support.Humanizing Technology in Customer Service: While technology can streamline processes and enhance efficiency, the human element remains irreplaceable in delivering exceptional customer service. Dealerships should focus on leveraging technology to facilitate more personal, humanized interactions with customers. This can involve using video communications to add a personal touch to digital interactions, ensuring that staff responses are personalized and contextually relevant, and maintaining a focus on creating empowered customer experiences.Connect 🔗
Durran Cage: https://qrcc.me/s9oarb57excu
BZ Consultants Group: https://qrco.de/bcqqFo
Apple🎙️ https://apple.co/3DYjWN0
Spotify 🎧 https://spoti.fi/3DNNgFI
Youtube ▶️ https://bit.ly/3jDwPoO
📌 Chapters:
0:00 - Introduction to the Episode
2:41 - Maximizing Tech Efficiency in Dealerships: Integration, Evaluation, and Strategic Implementation
8:40 - Empowering Automotive Teams: Training and Adaptability in Tech Integration
13:36 - Balancing Tech and Personal Touch in Automotive Customer Service
18:55 - Streamlining Processes for Efficiency and Satisfaction in Automotive Businesses
24:32 - Empowering Customers and Staff: Enhanced Experiences in Automotive
34:01 - Integrating Marketing Strategies with Technology in Automotive
41:46 - Embracing Humanity: The Key to Advancing in the Automotive Industry
43:46 - Closing Insights and Connecting with Durran Cage -
Mint Motors' Secret to Skyrocketing Sales Revealed!
Discover groundbreaking strategies that distinguish Mint Motors in the fiercely competitive automotive industry. Join us in this engaging episode of Facts Not Feelings, where Ashley DeBore, Vice President & Partner at Mint Motors, unveils the secrets behind their standout success. Learn how they leverage technology, AI, and exceptional customer service to redefine what it means to be an independent dealership. Dive into the nuances of automotive marketing, customer relationship building, and the vital role of community engagement that Mint Motors champions.
3 Main Takeaways
Strategies for Standing Out: Discover Mint Motors' unique strategies to stand out in the crowded automotive market. Learn how innovative marketing, community ties, and a strong brand story can set an independent dealership apart.Embracing Tech and AI in Auto Sales: Explore how Mint Motors harnesses technology and AI to revolutionize their marketing and operations. Find out how AI can enhance content creation, data analysis, and customer engagement for auto dealersMastering Customer Experience: Learn from Mint Motors' approach to delivering exceptional customer service. Understand the impact of personalized service, efficient communication, and added value on customer loyalty in the auto industry.Connect 🔗
Ashley DeBoer: https://qrcc.me/s9vps8c3mpbg
BZ Consultants Group: https://qrco.de/bcqqFo
Apple🎙️ https://apple.co/3DYjWN0
Spotify 🎧 https://spoti.fi/3DNNgFI
Youtube ▶️ https://bit.ly/3jDwPoO
Chapters:
0:00 - Intro: Unveiling Mint Motors' Success
3:11 - Defining Branding's Impact at Mint Motors
5:07 Navigating Marketing: OEM vs. Independent Strategies
8:36 - Navigating Crisis: Mint Motors' Strategic Shift During COVID
11:53 - Maximizing CRM: Mint Motors' Smart Engagement Strategy
13:51 - Crafting Distinction: Mint Motors' Visual and Review Strategy
16:27 - Mastering Engagement: Mint Motors' Review Strategy
21:33 - Pivoting for Success: Mint Motors' Adaptive Strategies
27:06 - Crafting Connections: Personalizing Mint Motors' Message
34:07 - Embracing Tech & Creativity: Mint Motors' Edge Over Big Dealers
45:54 - Future Tech in Auto Marketing: AI, Photos, and Online Efficiency
53:31 - Closing Insights & Lightning Round with Ashley DeBore
Customer Reviews
Brooke is Amazing and I love Facts Not Feelings
Such a great show. Podcasts like this not only make the automotive industry better, but make humans better people as well.
Thank you for sharing your time, wisdom, and energy with us so we can continue to evolve.
Keep crushing it Brooke!!
TRULY MOVING THE AUTO INDUSTRY FORWARD!
This podcast is in a league of its own with such great insight on sharpening your tools in the auto industry! Brooke is a powerhouse in the industry and sheds light on so many topics from marketing to AI to CRMs to service shops. Her interviews and guests are always so inspiring and help guide me in my career and navigate the current market. They even help me to shine bright inside the dealership side and I learn so much from each episode. Brooke - your content is amazing and so valuable. So if you’re looking for a great podcast surrounding the auto industry, you’ve finally found it!!!
Passion
Booke’s Facts Not Feelings podcast is fantastic. Between her well organized topic flow and how well informed Brooke always is, you can count on an informative episode every time! In an industry full of shiny things and feel-good KPIs it’s great to have someone seeking and spreading truth and objective facts in automotive and automotive marketing. Keep it up Brooke!