Pet Paradise 4+

Needs an “Add to Calendar” button

Great app that would be much better if they included Add to Calendar functionality in either the app itself or at least the confirmational emails. After ending a streak of ten reservations, I had to manually add each one into my calendar.

Great for reservations but that’s it

I have been waiting for PP to create an app and so glad they finally did! This is more convenient for making reservations compared to using the website on your phone’s internet browser. Unfortunately it doesn’t have all the features of the website. If all you need to do is make, view or cancel a reservation then this app is great. You cannot view your pet’s profile, upload medical records, view webcams, or see remaining days on a day camp pass. Our dogs frequent PP so it would be great to have all these features in the app. Also, it’s very frustrating that you have to log in every time you open the app and you have to manually type your login information because it doesn’t save anything or have Face ID capability. This kind of defeats the purpose of an app. Overall, the app is fine for reservations but I’m hoping that additional features will be added so it functions like the website.

Developer Response ,

Thank you for taking the time to share your experience with our app. Additional features including your pets' profile, vaccination records, webcams and loyalty program information will all be coming online in future releases. We look forward to providing an even better experience in the future.

Horrible App and website

Horrible app and website. I was a new customer with 2 dogs requiring grooming and occasional boarding. I had difficulty creating an account. I downloaded the app and then it got stuck just spinning when trying to maneuver through it. Unable to make an appointment it appeared all appointment times were filled even though I requested three months out. I couldn’t tell if you were busy or your calendar wasn’t working. Unfortunately, you lost a customer due to the frustration of trying to book online. You don’t make it that easy.