MGMA Podcasts

MGMA
MGMA Podcasts

Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with "Week in Review," and gain valuable insights from industry leaders and MGMA members on "Member Spotlight." Don't miss our flagship show, "MGMA Insights," where we delve deep into the most pressing issues facing healthcare organizations today. Whether you're seeking inspiration, practical advice, or in-depth analysis, the MGMA Podcast Network is your trusted companion on your journey towards excellence in healthcare management. Tune in and join the conversation today!

  1. Mindful Medicine: Dr. Anjali Rajpal on Transforming Care Through Mindfulness and Artistry

    4D AGO

    Mindful Medicine: Dr. Anjali Rajpal on Transforming Care Through Mindfulness and Artistry

    In this episode of the MGMA Insights podcast, Daniel Williams sits down with Dr. Anjali Rajpal, a leading cosmetic dentist and founder of Beverly Hills Dental Arts. Dr. Rajpal shares her journey into healthcare, her passion for art and mindfulness, and how she is redefining the patient experience through a holistic, patient-centered approach. Main Points: Dr. Rajpal's Path to Dentistry: Blending Medicine, Art, and a Passion for Hands-On WorkCreating a Unique Dental Practice: Incorporating Art, Mindfulness, and a Soothing EnvironmentPrioritizing Patient-Centered Care: Building Trust, Leveraging Technology, and Minimizing Pharmaceutical InterventionsThe Power of Mindfulness: Dr. Rajpal's Personal Journey and Integrating it into Her PracticeDeepak Chopra's Influence: Insights from Serving on a Panel with the Renowned Mindfulness AdvocateSources and Resources Mentioned: Beverly Hills Dental ArtsDeepak ChopraCedars Sinai Medical CenterWatch the interview on YouTube here CareCreditAre your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit  www.carecredit.com/mgmapodcast. NextGenLooking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.

    28 min
  2. MGMA Week in Review: Strategic Planning Pitfalls, Healthcare Tensions, and Nursing Compensation Trends

    DEC 20

    MGMA Week in Review: Strategic Planning Pitfalls, Healthcare Tensions, and Nursing Compensation Trends

    In this final MGMA Week in Review episode of 2024, hosts Daniel Williams and Colleen Luckett discuss key healthcare stories, including strategic planning mistakes, the killing of a healthcare CEO, and the latest data on nurse compensation trends. As the year comes to a close, this episode provides valuable insights and perspectives to consider as the industry looks ahead. Topics and Links: Don't Make These Strategic Planning Mistakes from Physicians PracticeIndictment of Luigi Mangione for Killing of United Healthcare CEO from Becker's Hospital Review2025 Nurse Compensation Trends from MGMA StatThe Impact of Long COVID on Employment from Medical EconomicsPBM Lobby Fights Back Against Reforms in End-of-Year Healthcare Package from Fierce Healthcare This is our year-end episode of the week in review podcast and we wish you all a safe and happy holidays and new year. CareCreditAre your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit  www.carecredit.com/mgmapodcast. NextGenLooking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.

    17 min
  3. Mindful Medicine: Finding Resilience on Everest with Dr. Mimi Zieman

    DEC 19

    Mindful Medicine: Finding Resilience on Everest with Dr. Mimi Zieman

    Welcome to Mindful Medicine, where we explore the intersection of mindfulness, health, and transformative experiences. In this episode, Daniel Williams, Senior Editor at MGMA and host of the MGMA Insights Podcast, speaks with Dr. Mimi Zieman—an OB/GYN, adventurer, and author of the memoir Tap Dancing on Everest. Dr. Zieman’s story takes us from her beginnings in New York City to her pivotal role as the expedition doctor on an unaided climb of Everest. She shares profound insights into the healing power of nature, the courage to embrace the unknown, and lessons from her multifaceted career in medicine, writing, and beyond. Key Discussion Points (with Timestamps): [00:01:00] Introduction to Dr. Mimi ZiemanDr. Zieman’s background as an OB/GYN, author, and adventurer, and her unique journey from New York City to the peaks of Everest.[00:02:30] Discovering a Love for MountainsHow a college field biology lab in Colorado sparked her lifelong passion for the mountains and adventure.[00:05:30] Highlights from Dr. Zieman’s Medical CareerHer work in academic medicine, leadership at Emory’s family planning program, and transitioning into consulting and creative writing.[00:10:00] Writing Tap Dancing on EverestThe inspiration behind her memoir, how the title evolved, and the pivotal moment she literally danced on Everest.[00:13:30] Role as Expedition Doctor on EverestReflections on serving as the medical officer during an unaided climb of Everest, supporting the climbers while managing extreme conditions.[00:16:30] Influence of Her Father’s StoryHow her father’s experience as a Holocaust survivor shaped her identity, perspective on resilience, and approach to both medicine and life.[00:18:00] Healing Power of Nature and SolitudeInsights on how extreme natural environments and mindfulness practices influenced her understanding of health and well-being.[00:20:30] Facing Uncertainty in Life and LeadershipDr. Zieman’s advice for medical leaders on embracing challenges and fostering growth through uncertainty.[00:23:00] OutroWhat’s next for Dr. Zieman, including upcoming writing projects and creative endeavors.Resources and Links: Tap Dancing on Everest: Purchase the book here.Dr. Mimi Zieman’s Newsletter: Explore Medicine, Mountains, and More on Substack.Managing Contraception (17th Edition): Find out more.Learn about the MGMA community and more episodes of Mindful Medicine: MGMA Insights Podcast. CareCreditAre your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit  www.carecredit.com/mgmapodcast. NextGenLooking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.

    26 min
  4. MGMA Insights: DeDe Kelley on 2025 Healthcare Hiring Trends

    DEC 16

    MGMA Insights: DeDe Kelley on 2025 Healthcare Hiring Trends

    Welcome to the MGMA Insights podcast! Join host Daniel Williams as he sits down with DeDe Kelley, Director of Talent Acquisition at Marsh McLennan Agency’s National HR Consulting Services. In this episode, they discuss the pressing hiring challenges healthcare organizations face in 2025, including leveraging AI, fostering workplace culture in remote settings, and addressing mental health and well-being. With practical strategies for recruitment and retention, this episode offers valuable insights for healthcare leaders navigating a competitive job market. In this Episode: [0:01] Healthcare Hiring Trends for 2025DeDe sets the stage for 2025 with hiring trends influenced by AI, flexibility, and the ongoing evolution of work-life balance in healthcare.[4:14] The Role of Remote Work and TelehealthLearn how remote roles expand the candidate pool, offering opportunities to hire skilled professionals from across the country.[7:36] Integrating AI in RecruitmentDeDe discusses how AI tools are transforming hiring processes, from unbiased resume screening to virtual interviews with avatars.[11:32] Fostering Workplace Culture in a Remote EnvironmentExplore strategies to maintain a strong company culture through virtual touchpoints, empathetic communication, and technology integration.[15:16] Addressing Mental Health and Well-beingDeDe emphasizes the importance of normalizing mental health discussions and offering supportive programs like EAPs, mental health days, and on-site counselors.[21:19] Effective Strategies for Attracting and Retaining TalentDiscover practical advice for competitive compensation, career growth opportunities, and creating a compelling employer brand.Sources and Links: MMA’s 2024 Employee Health & Benefits Trends reportAddressing mental health and well-being in today’s health care organizations Absence, disability, and leave trends in health careExplore MGMA’s Career CenterJoin MGMA Stat PollsSign Up for MGMA Insights Newsletter CareCreditAre your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit  www.carecredit.com/mgmapodcast. NextGenLooking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.

    25 min
  5. MGMA Week in Review: Bipartisan Healthcare Changes, AI Insights, and Virtual Assistant Strategies

    DEC 13

    MGMA Week in Review: Bipartisan Healthcare Changes, AI Insights, and Virtual Assistant Strategies

    Welcome to the MGMA Week in Review podcast! Hosted by Daniel Williams, Senior Editor at MGMA, and Colleen Luckett, MGMA writer and editor, this episode explores bipartisan efforts to reform pharmacy benefit managers, to the role of AI in clinical care, and key considerations for physicians debating a shift from independent practice, we bring you insights to help navigate the evolving healthcare landscape. Links to Articles Discussed Warren and Hawley Introduce Bipartisan PBM Bill – Fierce HealthcareStaffing Shortages? Time to Consider Virtual Assistants – Physician’s PracticeEight Key Insights on AI in Clinical Care – Health LeadersSix Questions for Physicians Considering a Transition from Independent Practice – Medical EconomicsMGMA Stat Poll Results – Structured Processes for Technology SelectionStay Connected Here are five valuable resources on the MGMA website that can help members enhance their skills and improve their job performance: MGMA DataDive - This benchmarking tool allows professionals to analyze provider compensation, cost and revenue, and practice operations, helping practices identify areas for improvement and success. MGMA Advance - A member-exclusive benefit that offers a personalized professional development pathway based on individual education needs, helping members stay current in their field. Medical Practice Staffing Solutions Playbook - This playbook provides insights and strategies for effective recruitment and retention of staff, essential for maintaining a well-functioning practice. Healthcare Project Management Toolkit - A toolkit designed to help practice leaders plan and streamline projects effectively, ensuring that initiatives are executed with purpose and efficiency. Member Benefits Guide - This guide outlines the various benefits available to MGMA members, including access to resources, education, and networking opportunities that can enhance professional growth. CareCreditAre your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit  www.carecredit.com/mgmapodcast. NextGenLooking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.

    17 min
  6. MGMA Member Spotlight Podcast: Navigating the C-Suite path with Veronica Villareal

    DEC 12

    MGMA Member Spotlight Podcast: Navigating the C-Suite path with Veronica Villareal

    In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams sits down with Veronica Villarreal, Chief Ambulatory Officer at DHR Health Clinics and author of the new book C-Suite Bound: How Self-Discovery Leads to Ultimate Success. Villarreal shares her inspiring journey to the C-suite, offering valuable insights and actionable advice for medical practice leaders aspiring to reach the executive level. Key Takeaways: Defining Moments and the Spark for HealthcareVillarreal's transformative study abroad experience in Morocco opened her eyes to a world beyond her immediate surroundings, inspiring her to focus on making a broader impact. While spending a night in the Sahara Desert, she learned how the guides had picked up multiple languages from tourists over the years. This transformative experience inspired Villarreal to focus her career on making a broader impact. As she reflects, "So that was really what made me realize there's more in this world that I want to experience, there's more that I want to do to impact others.” Navigating the Path to the C-SuiteVillarreal emphasizes the importance of staying true to oneself, even as one climbs the corporate ladder. "Stay true to yourself. That's huge. I really stress that. Why? Because it's so much harder when you're trying to be someone you're not, or when, or when you're trying to, you know, mimic someone else's career goals." Patience and focus were also key qualities that Villarreal cultivated along the way. "Patience, patience is key ... We're trying to get somewhere as fast as we can, because we see others get there that fast. There's gonna be a road for you, and it's your road. It's not my road." The Power of Lifelong LearningAs Chief Ambulatory Officer, Villarreal recognizes the importance of lifelong learning in the ever-evolving healthcare landscape. "I do believe that if you're in healthcare, you have to be a lifelong learner to stay in the field. There's now new AI technology. How do we get administrative tasks that that burden off the physicians? How do we get AI scribes? Is a virtual scribe work. There's so many things also in revenue cycles." Leading Diverse, Multi-Generational TeamsVillarreal emphasizes the power of empathy when leading a diverse, multi-generational team. "Don't try to or put everyone in your box, because that's never going to work. We're all different, all of us, even in the same generations ... Let's all try to get to know each other a little bit better so we can understand what triggers us, what makes us tick, what are what are they passionate about? What am I passionate about?" Insights from "C-Suite Bound"In her book C-Suite Bound: How Self-Discovery Leads to Ultimate Success, Villarreal shares her personal experiences and lessons learned on the path to the C-suite. As she explains, "This book is to tell you the don'ts and do's and what I've experienced, what my colleagues have experienced, navigating to get to the C suite and being in the C suite. It's that type of book to let people know that it's possible for anyone." Resources: Visit the DHR Health website to learn more about their services and vision. Purchase Villareal's new book C-Suite Bound: How Self-Discovery Leads to Ultimate Success Visit Veronica Villarreal on LinkedIn CareCreditAre your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit  www.carecredit.com/mgmapodcast. NextGenLooking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.

    28 min
  7. MGMA Business Solutions: Beyond EHRs – The Future of Healthcare Automation with Dr. Michael Blackman

    DEC 9

    MGMA Business Solutions: Beyond EHRs – The Future of Healthcare Automation with Dr. Michael Blackman

    In this episode of the MGMA Business Solutions Podcast, host Daniel Williams sits down with Dr. Michael Blackman, Chief Medical Officer at Greenway Health, to explore how advanced automation and evolving technologies are reshaping the healthcare landscape. Dr. Blackman provides insights into emerging tools like AI-powered documentation, the challenges of adoption, and the potential for healthcare automation to reduce provider burnout and enhance patient care. Key Points with Timestamps [00:00] IntroductionWelcome and reintroduction of Dr. Blackman, a repeat guest on the podcast, and his recent appearance at the MGMA Leaders Conference.[01:41] Dr. Blackman’s Journey in HealthcareTransition from clinical practice to technology, leveraging his dual expertise in medicine and information systems to improve electronic health records (EHR).[04:30] Greenway Health’s Vision for AutomationGreenway’s focus on the ambulatory care space and their goal to empower practices through the “automated healthcare practice.”[06:39] Evolving EHRs: Ambient DocumentationHow ambient voice technology automates clinical note-taking, saving up to two hours per day for providers while improving accuracy.[10:37] Enhancing the Patient ExperiencePatient benefits of automation, including reduced physician distractions during visits and a more personalized experience.[13:08] Interoperability and Data SharingChallenges and improvements in seamless data sharing across healthcare systems to enhance collaboration and reduce redundancies.[17:00] AI and Emerging TechnologiesDiscussion of tools like Greenway Clinical Assist and the broader impact of AI, robotics, and predictive analytics on healthcare.[20:00] Adoption ChallengesBarriers to implementing advanced automation and strategies for overcoming resistance to change.Resources and Links Greenway Health: Learn more about Greenway’s solutions and vision for healthcare automation. Visit Greenway HealthAmbient Documentation Technology: Explore how AI-powered tools are transforming clinical workflows. Read MoreJAMA Network Study on AI Diagnostics: Insights into AI’s role in improving diagnostic accuracy. View StudyMGMA Resources on Provider Burnout: Tips and strategies for reducing burnout in healthcare practices. Visit MGMA

    23 min
  8. MGMA Week in Review: Advocate Health's Value-Based Care Success, Pharmacy Chain Closures, and Addressing Violence in Healthcare

    DEC 6

    MGMA Week in Review: Advocate Health's Value-Based Care Success, Pharmacy Chain Closures, and Addressing Violence in Healthcare

    This MGMA Week in Review podcast covers a range of important healthcare topics, including Advocate Health's achievements in value-based care, the impact of pharmacy chain closures, and strategies to reduce workplace violence in healthcare settings. Key Highlights: Advocate Health Saves $135.7 Million Through Value-Based Care ProgramsSource: Health Leaders article on Advocate Health's success in the Medicare Shared Savings Program and ACO REACH Independent Pharmacies Fill Gaps Left by Major Chain ClosuresSource: Associated Press article on the rise of independent pharmacies Proactive Strategies to Reduce Violence in Healthcare WorkplacesSource: Chief Healthcare Executive article on insights from Kimberly Urbanek, Endeavor Health System Manager of Public Safety Training Addressing Modern Social Epidemics: Loneliness, Burnout, and Social Media ToxicitySource: Physicians Practice article by Neil Baum, MD MGMA Stat Poll Reveals Trends in Patient Wait TimesSource: MGMA Stat poll data CareCreditAre your patients concerned about out-of-pocket costs? Is your practice looking for a way to help address those concerns and improve the patient experience? Then, you may want to consider offering the CareCredit credit card as a payment option. For over thirty-five years, CareCredit, a Synchrony solution, has been offering patients a way to pay for health and wellness expenses not covered by insurance. CareCredit can seamlessly integrate with your business and offer a valuable financing option for your patients so they can pay for services or products over time to help fit their budget. To learn more about how CareCredit works for you and your patients, visit  www.carecredit.com/mgmapodcast. NextGenLooking to transform your healthcare practice with AI? NextGen Healthcare is leading the way by leveraging artificial intelligence. It is helping practices improve efficiency, streamline workflows, and enhance patient outcomes. From predictive analytics to automating routine tasks, NextGen Healthcare's AI solutions are revolutionizing the delivery of care. Don't miss out on the future of healthcare innovation. Visit https://www.nextgen.com/ today to learn how NextGen Healthcare can help you drive efficiency and elevate patient care.

    16 min
    4.8
    out of 5
    37 Ratings

    About

    Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with "Week in Review," and gain valuable insights from industry leaders and MGMA members on "Member Spotlight." Don't miss our flagship show, "MGMA Insights," where we delve deep into the most pressing issues facing healthcare organizations today. Whether you're seeking inspiration, practical advice, or in-depth analysis, the MGMA Podcast Network is your trusted companion on your journey towards excellence in healthcare management. Tune in and join the conversation today!

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