An Improvised De-escalation Training The Theater of Public Policy

It’s a show with tools you can use in your next family dinner table debate! “De-escalation” is a way of approaching a potential conflict in a way that tries to lower the temperature instead of heightening it. Russ Turner, one of the state’s leading trainers in this methodology, joined us and talk us through how “de-escalation” works and how we can use it in our lives!