J Passport 4+

It’s excellent authentic Japanese food
Good service thank you to Miss Ann and Miss Mita to assist my order, delivery is was fast the food is still hot, this food I can recommend to all , affordable price And healthy food. Please try it 🥰

with so many deals showing, each time i check, i just swipe right on the screen to ‘back’ to where i was previously viewing/where i last stop. i have to click on coupons again and scroll back down the whole list. it gets annoying as i have to scroll back and forth many time.

can also improve in many forms of the functions avail. for eg i used the search function but there’s no ‘button’ that can bring me back to coupon page or any other page. as i said, i had to click the logo on the left that brings me back to home page. and i have to start flirting and scrolling all over again.

the loading is also quite slow.

The app is fine but the same cannot be said for the products they sell online.

1) They Do Not honour their refund policy
I bought 10 boxes of their Matcha tea and the expiry online was different from the actual product delivered. With only 4mths to expiry i requested to refund 5 of 10 boxes (1/2 quantity) and they rejected on the basis that they have no fault.

2) Lack/No 3rd party independent review
After I left a negative review on Google, their Google business page disappeared (along with my review and others).

If you are buying online from them, buy a Small Quantity first to try. My mistake was buying a large quantity with incorrect expiry date and expect them to do a refund.