Swan: Grocery, Cleaning & More 4+

Your At-Home Companion

Swan Inc

    • 4.5 • 7.3K Ratings
    • Free

iPhone Screenshots

Description

Bring the world to your doorstep with Swan, your go-to app for every service of every kind! Whether you're looking to pamper yourself with a massage, a PCR test, stocking up on groceries, planning a stylish haircut, or looking to get your house cleaned to perfection, Swan is all you need to do all of that with a single tap on your phone. All of Swan's services are available at home, so you won't even have to drive anywhere!

PCR Testing & Healthcare Services -
Avoid long drives and tedious wait times with a PCR test that comes to you. Get your PCR test done in just a few minutes from the comfort of your own home. Our team will collect your sample and send you the results electronically. Our tests are approved for international travel and updated on Al Hosn app.

Too busy to go to the clinic for a health check-up? Do it at home! With Swan, you can book a full body check-up, as well as medical tests such as Vitamin D tests and antibody tests, all from the comfort of your own home.

Cleaning
For a home that's always shiny clean, book our expert home cleaning services in just a few clicks. Our maids bring any requested cleaning material, and will ensure your home is spotless when they're done! Choose from a one-time booking to weekly or bi-weekly bookings for regular cleaning and upkeep!

Salon Services at Home
Our trained beauty professionals always come prepared. Get yourself a makeover with home services including haircuts, hair styling & blowdries, manicures & pedicures, beard trim, waxing, and more! Turn heads with style that never fails to impress without lifting a finger!

Salon Appointments
Prefer the vibe of the salon? Explore the best salons and spas near you and schedule your appointment with the tap of a button. Our salon partners provide world-class services including hair care, facials, skincare, beard care, hair removal, nail services, and more!


Groceries and deliveries
From groceries to household essentials, shop to your heart's content, anytime & anywhere, from your phone! Our partners include a variety of retail stores, from neighborhood shops to the large, popular chains such as Union Coop, Al Ain Coop, Al Maya, Aswaaq, Emirates Coop, Souq Planet, Abela Khalidiya, Al Adil, NRTC, DOCIB Pharmacy, Pet Corner, and a lot more!

One platform, countless products
Swan your one-stop shop for any kind of product you need, wherever and whenever you need it! Explore different categories, including grocery items, organic products, fresh produce, butchery, water, pet food & supplies, healthcare essentials, pharmacy products, cakes & bakery items, specialty products, and much more!

Non-stop Deals & Offers

Enjoy exclusive discounts & bundle offers on the app with up to 50% off on your favorite stores, services, brands you love, and a lot more! Conveniently browse offers for each store and service, and keep your app notifications on to stay up to date on what offers are currently on!

We're available in Abu Dhabi, Dubai, Sharjah, and Al-Ain!

Connect with us!
Facebook: Swan Shopping
Instagram: @shopwithswan
Twitter: @shopwithswan
YouTube: Shop With Swan

What’s New

Version 7.2.6

Bug fixes and improvements

Ratings and Reviews

4.5 out of 5
7.3K Ratings

7.3K Ratings

Xavier_Nader ,

The worst service ever

I have hired two cleaners for two hours along with cleaning materials. 1- one cleaner showed up and barely can speak English and when I asked about the second cleaner she gave the driver number and I had to coordinate with him to get her. 2- they didn’t bring the cleaning materials and again due to the language barrier I had to speak to the driver who have asked someone from your subcontractor to call me back and informed me that it will take 25 minutes until they will bring the cleaning materials. 3- the cleaning materials was only few mobs and towels and literally a small glass of water that contains some cleaning substance (which wasn’t effective) and I had to provide them cleaning materials from my home. 4- they got no vacuum and they used mine. 5- the cleaners have no experience and I had to supervise and and ask them to repeat each area they cleaned. 6- I contacted the live chat support and I got zero support from her end and when I asked for a manager I got the typical reply (Not available) and you will receive a call tomorrow. 7- the live support agent have confirmed to me in the chat that the cleaners will bring the cleaning materials and the vacuum which obviously didn’t happen(check the saved chat). I need a refund to my money as all the services that I paid for was not delivered nor fulfilled and I had to hire another cleaner today to redo my apartment.

Wjell1987 ,

Unprofessional cleaner and online CS

I reported the issue of cleaner who came to do the service without vacuum, cleaning liquid, also equipment (which I additionally paid). They weren’t even clean my washrooms until I asked and they told me, they normally do simple cleaning not deep cleaning so they don’t use vacuum or cleaning liquid or tools to clean the floor or wash room only by water. I have never ever seen or heard this kind of service before. And I found out this other cleaner was complaining the other said “I have told the other cleaner to prepare but he said no need” and also told me, it is complicated cause of that cleaner. So I contacted online CS name Mugahid which is not focus or he is just irresponsible to take care any reports or issues from customer. Asking me what is the issue after I wrote a long chat of what happened to my booking, like he didn’t even bother to read what is going on and response to me the not on point things then only said sorry for the inconvenience, blah blah blah that doesn’t sincerely feel what a customer think about the room is not as clean as it supposed to be after hiring cleaners to do the job. Trusted Swan even there was small issues on my booking before which I never raise a complaint but not this time, it is just getting worse. No wonder so many negative review.

evyni ,

Swan is not bothered so why should you be?

Terrible service. Booked and paid for cleaning services in advance. Cleaners turned up almost an hour late. I got no call to update me. I had to call them to find out what was going on. First time using this service and it will absolutely be my last time. Will stick to Urban Clap or Just Life.

Update: The worst service I have ever received in Dubai. Dirty and unsanitary cleaning cloths, mops and buckets were brought to my house to clean with. Even though I paid for cleaning products I had to buy my own immediately. The cleaner herself was also terrible at cleaning. I had to clean with her in order to ensure she was cleaning properly. They sent her with a filthy and faulty vacuum. A second vacuum arrived and that also ended up being faulty. I contacted the company expressing my shock and disappointment at the service but to this day nothing has been done. I have now reported them to DED Consumer Rights because this is unacceptable. I would strongly advise against using this service. 0/10 would not recommend

App Privacy

The developer, Swan Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

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