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Lost 300 days of Time Machine backups

Yesterday Time Machine informed me that I hadn't backed up for 10 days, so I plugged my MacBook Pro (late 2011, 10.13.3) in to let it backup to my Time Capsule (I think the last flat version from about seven years ago).


It finished the 10 day backup and then did a few more through out the day, I put my MBP to sleep at home for the night and when I woke it up this morning at work it informed me that I have not backed up my laptop for 300 days!


Anyone else ever seen this happen? Is there a way to get Time Machine to remember those missing backups? Or is this just some weird hiccup caused by the MBP waking up in a new location (which it's never had a problem with before)?

Posted on Feb 19, 2018 6:53 AM

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Question marked as Best reply

Posted on Feb 19, 2018 10:34 AM

Or is this just some weird hiccup caused by the MBP waking up in a new location (which it's never had a problem with before)?


That is entirely possible. The 300 day warning may be a spurious event that won't occur again.


Relocating the TC or changing its network configuration justifies the "reconnect" procedure described below. You can skip the first section that describes how to extract its activity from log. It may or may not be helpful anyway.



  • Troubleshooting can be time-consuming but here are some steps that might help identify or correct common problems.
  • Extracting Time Machine log activity may or may not yield useful data, but if you are interested those instructions follow below. It might be just the beginning of troubleshooting efforts that are likely to take some time. Otherwise, you can skip this section and go right to the "reconnect" procedure below it.


To extract potentially relevant Time Machine activity from log consider using the following shell script:

clear; printf '\e[3J' && log show --predicate 'subsystem == "com.apple.TimeMachine"' --info --last 24h | grep -F 'eMac' | grep -Fv 'etat' | awk -F']' '{print substr($0,1,19), $NF}'

Copy (triple-click to select the entire line) and Paste that line in a Terminal window. The Terminal app is in your Mac's Utilities folder.

It extracts Time Machine activity logged during the previous 24 hours. To change that time period change that value. If Time Machine is running there is no need to interrupt TM to use it. Be advised that log is fairly resource-intensive, and if you are using a portable Mac it will consume a lot of battery power as it runs.

log will need a few moments to extract the Time Machine log data. Wait for it to finish. It is normal for its results to include various "errors" and "failures" and none of them are necessarily an indication of anything wrong.

Copy (Edit > Select All and then Copy) and Paste that Terminal window's contents in a reply to this Discussion. Please omit or obscure any information that you may consider personal.

Quit the Terminal app when you're finished with it.


The following technique can be used to "reconnect" to the backup disk. It will not affect the existing backup history in any way.


Open Time Machine's Preferences and de-select the Back Up Automatically checkbox. Make sure no backups are in progress, otherwise you should wait for it to finish or terminate.

If the backup disk is directly connected to the Mac, disconnect it: drag its icon to the Trash, wait for it to disappear from the Desktop, and then physically disconnect it from the Mac.


If its icon does not appear on the Desktop, select External Disks in the Finder menu > Preferences... > General. You can de-select it later.


Then, click the "Select Disk..." button, select the backup disk, then Remove Disk, then Stop Using This Disk.


If you designated more than one backup destination, the "Select Disk..." button is replaced by an "Add or Remove Backup Disk..." option. You have to scroll through the list of backup disks for that option to become visible.


This will not affect any existing backups.


Reconnect the backup disk to the Mac, power it on if required, and wait for its icon to appear on the Desktop.


Then, Select Disk... again in Time Machine's Preferences. Re-select the same one under Available Disks, then Use Disk. If the backup is on a network (TC or AEBS), you will be prompted for the password you provided for that disk in AirPort Utility.


"Waiting to complete first backup" will appear, which means it won't do anything until the next scheduled backup. Despite the implication of that message, it does not mean it needs to create a completely new backup, as if it's creating a brand new one. Your existing backups will still be available.


If you don't want to wait that long, select Back Up Now.


A Notification may appear if your source volume is encrypted and the backup volume is not. That's normal.


Re-select Back Up Automatically. The "Preparing Backup..." status message will remain for a long time. Eventually, "Backing up xxx of yyy" will appear, but those values will not be accurate, nor will the "Estimated time remaining" in Time Machine's Preferences. Just ignore it. It may take a few hours even if your Mac is not allowed to sleep. Time Machine will also pause or become slow if you use your Mac for tasks it considers a higher priority.



For fundamental troubleshooting references please read If you can't back up or restore your Mac using Time Machine - Apple Support and Time Machine troubleshooting - Apple Support.


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1 reply
Question marked as Best reply

Feb 19, 2018 10:34 AM in response to Jimama

Or is this just some weird hiccup caused by the MBP waking up in a new location (which it's never had a problem with before)?


That is entirely possible. The 300 day warning may be a spurious event that won't occur again.


Relocating the TC or changing its network configuration justifies the "reconnect" procedure described below. You can skip the first section that describes how to extract its activity from log. It may or may not be helpful anyway.



  • Troubleshooting can be time-consuming but here are some steps that might help identify or correct common problems.
  • Extracting Time Machine log activity may or may not yield useful data, but if you are interested those instructions follow below. It might be just the beginning of troubleshooting efforts that are likely to take some time. Otherwise, you can skip this section and go right to the "reconnect" procedure below it.


To extract potentially relevant Time Machine activity from log consider using the following shell script:

clear; printf '\e[3J' && log show --predicate 'subsystem == "com.apple.TimeMachine"' --info --last 24h | grep -F 'eMac' | grep -Fv 'etat' | awk -F']' '{print substr($0,1,19), $NF}'

Copy (triple-click to select the entire line) and Paste that line in a Terminal window. The Terminal app is in your Mac's Utilities folder.

It extracts Time Machine activity logged during the previous 24 hours. To change that time period change that value. If Time Machine is running there is no need to interrupt TM to use it. Be advised that log is fairly resource-intensive, and if you are using a portable Mac it will consume a lot of battery power as it runs.

log will need a few moments to extract the Time Machine log data. Wait for it to finish. It is normal for its results to include various "errors" and "failures" and none of them are necessarily an indication of anything wrong.

Copy (Edit > Select All and then Copy) and Paste that Terminal window's contents in a reply to this Discussion. Please omit or obscure any information that you may consider personal.

Quit the Terminal app when you're finished with it.


The following technique can be used to "reconnect" to the backup disk. It will not affect the existing backup history in any way.


Open Time Machine's Preferences and de-select the Back Up Automatically checkbox. Make sure no backups are in progress, otherwise you should wait for it to finish or terminate.

If the backup disk is directly connected to the Mac, disconnect it: drag its icon to the Trash, wait for it to disappear from the Desktop, and then physically disconnect it from the Mac.


If its icon does not appear on the Desktop, select External Disks in the Finder menu > Preferences... > General. You can de-select it later.


Then, click the "Select Disk..." button, select the backup disk, then Remove Disk, then Stop Using This Disk.


If you designated more than one backup destination, the "Select Disk..." button is replaced by an "Add or Remove Backup Disk..." option. You have to scroll through the list of backup disks for that option to become visible.


This will not affect any existing backups.


Reconnect the backup disk to the Mac, power it on if required, and wait for its icon to appear on the Desktop.


Then, Select Disk... again in Time Machine's Preferences. Re-select the same one under Available Disks, then Use Disk. If the backup is on a network (TC or AEBS), you will be prompted for the password you provided for that disk in AirPort Utility.


"Waiting to complete first backup" will appear, which means it won't do anything until the next scheduled backup. Despite the implication of that message, it does not mean it needs to create a completely new backup, as if it's creating a brand new one. Your existing backups will still be available.


If you don't want to wait that long, select Back Up Now.


A Notification may appear if your source volume is encrypted and the backup volume is not. That's normal.


Re-select Back Up Automatically. The "Preparing Backup..." status message will remain for a long time. Eventually, "Backing up xxx of yyy" will appear, but those values will not be accurate, nor will the "Estimated time remaining" in Time Machine's Preferences. Just ignore it. It may take a few hours even if your Mac is not allowed to sleep. Time Machine will also pause or become slow if you use your Mac for tasks it considers a higher priority.



For fundamental troubleshooting references please read If you can't back up or restore your Mac using Time Machine - Apple Support and Time Machine troubleshooting - Apple Support.


Lost 300 days of Time Machine backups

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