Upwork for Freelancers 4+

Don’t Be Dumb

Life-changing platform. I’ve used it as a freelancer and a client. It’s a little frustrating to see all the negative reviews from people who aren’t getting hired for jobs, or being scammed. It is impossible to get scammed on this app if you just follow the instructions. It’s plastered everywhere on the app. Do not send payment information or communications outside of Upwork. Ever! And you will not get scammed and you will be protected. If you ignored those warnings that’s on you because they have clearly stated that all payments are to be done through the app.
Secondly, it does take a lot of work to get jobs. Freelancing is not for everyone, and neither are office jobs. if you’re not getting jobs after extensive attempts, you’re probably submitting low quality proposals to the wrong jobs or have a low quality profile. In order to freelance you need a strategy and something to offer. Convince the client you are the one for the job. If you’re not convinced or you don’t care about the work you won’t get the job.

I love the app but there are problems

There is nothing better or more convenient than being able to talk with my clients while on the go. I have used this app and the app before this one for year without any complaints. However, in the last few weeks I have had more problems with this app than ever before. It does not notify me on my lockscreen or with a badge icon if I have a new message (it is set to have these notifications in my settings). This has resulted in me having late responses while traveling or in the evenings multiple times, my JSC has also dropped because of this issue.
Also when I get job proposals now and view them on the app it no longer tells me the date or time I received them the app just says “invalid date.” Not the biggest problem, I can still reply to these proposals. This just was not a problem with this app before the last update.
I had to completely delete this app from my ipad because it was incapable of even loading to open. (But somehow I was able to get notifications of new messages on my ipad, i just couldn’t open the app to view them.)
As a freelancer who has worked with you for several years, I have come to respect you as a company. I love what you do and provide for us to be able to work online and with our own schedule. Please fix this app, it’s been good before and it can be better in the future. So many freelancers use this app for work everyday, it would mean a lot to us if it was as reliable as the company it represents.

Scam that can be found often

A client promised me a job, we had an interview and everything looked legal. Except the fact when they were trying to give me the materials for work that I needed for free and I knew that was suspicious. They had to send me the deposit so I could put it in my bank account and then give it back to them which was odd, I asked why they need to do that and they said their policies has changed after the pandemic. I was just curious to see if it actually works but I didn’t fully believe until the deposit was actually transferred successfully and bank confirmed it. I was scared that somehow I’m going to lose my money but I didn’t. After awhile they promised to send me a tracking number of the materials they “ordered” for me. And then they said they didn’t have enough funds so they needed to make another deposit of $1000 which they send to me and I had to give them back. I don’t even know why in the first place I trusted them. But I did it anyway. And then after a couple of days that $1000 of deposit was a chargeback. When I tried to ask them, they blocked me and that’s when I realized that it was a scam and i wasn’t even surprised. I knew that it could happen. Anyway, so now I don’t trust this app again. It was probably my fault but I still don’t get it how these scammers are on this app.

Developer Response ,

Sorry to hear about this experience. We take security seriously at Upwork. Here is an Article that you may find helpful on how to stay safe in Upwork and how you can report this - https://support.upwork.com/hc/en-us/articles/211067668-Staying-Safe-on-Upwork - if there is anything we can check for you, please reach out to us at support@upwork.com.