Lockdown Privacy – Proxy USA ٤+

Stopped Working In Background..(UPDATE)

UPDATE: I figured out with some trial & error that this app will continue to block trackers in the background but only if you have the VPN “secure tunnel” activated in the app with “background app refresh” turned on. The “Firewall” must also be turned on. If you only have the “firewall” activated but not the VPN “secure tunnel”, it does not seem to block trackers like Facebook that collect data on you while you sleep. I’m adding one star. It would be great if they made the firewall work by itself in the background because I’d rather not use a VPN at home, but I can live with it for now. Overall, I really like this app & company and recommend this product.

1st review:
I’ve been using Lockdown for about six months now. At first, I thought it was amazing. It would block many add trackers like Facebook and Google, even while I slept at night. However, I noticed recently that those trackers stopped showing up in my “tracking log” each morning. “App Background Refresh” is turned on, but it makes no difference. Nothing seems to be getting blocked unless I am actively using my phone. This is a big concern, and I hope they can figure out what’s going on or I will need to start looking at other options.

استجابة المطور ،

Hi Mattie Pie, thanks for your reviews and comments. Sorry about the issue you're seeing - the app should definitely continue blocking trackers in both conditions that you described. We can't seem to reproduce the bug that you're describing, can you please reach out to team@lockdownhq.com so we can help you out?

My Stockholm syndrome with Lockdown is finally over.

Update - Worst privacy and security app in the whole store solely because of its poor performance. I would give zero stars if it was possible. Constantly dropping connection (10-20x/hour), crazy battery drain, nothing works correctly. I have actually given up on the app at the cost of my own privacy and security because it’s completely unusable. I moved over to a VPN without granular domain blocking because I had no choice. I am a CISO and I once extolled the virtues of the app and recommended it to everyone I knew… now I am quick to condemn the developers and the app.

I have had this app for quite some time now. Vpn speed and connection quality has been steadily dropping over the last 6 months. It’s almost unusable. The new app update hangs on the main screen and you are unable to turn the VPN off when it’s frozen and not connecting. Essentially turning your beautiful expensive device… into a paperweight until you restart it. As soon as a trusted competitor vpn allows custom black lists like the firewall…. I will be switching as soon as possible. I think others will do the same. This app has really taken a turn for the worse. Also reinstalling, clearing network settings, setting up the vpn profiles again (all the typical “support” responses) does not fix the issue. Customer service is awful to add insult to injury.

استجابة المطور ،

Hi Gh0121, we are continually working to improve the application. We would love to work through the issues you are experiencing with Lockdown Privacy. If you email us through the app, you will be able to share error reports with us so that we can more accurately assess what is not working for you. Nonetheless, we have released a new update with verses 1.5.1 that hopefully clears up the issues you are experiencing. Please let us know by emailing us at team@lockdownhq.com. Thanks!

VPN doesn’t work and zero customer service

This is another company that is more than happy to take your money and not provide you with any customer service when the product you are paying them for doesn’t work. Their VPN disconnects itself while you’re trying to actively use it more than it does it’s intended job. And their “customer service” is nonexistent. They don’t care that they took my money yet I’m not getting the benefit of their service…5 minutes of vpn usage doesn’t count to justify a monthly payment. Their pathetically lacking FAQS section and such on their website is a much too small bandaid for the size of wound this company is hemorrhaging from. All software is up to date, internet connection is more than adequate and of course cellular data is turned on, background app refresh is on, low battery mode is always off, there are zero other security products being used, and connect on demand has been tried for long periods of time both on and off…your product still turns itself off and consistently won’t stay on. Yet, after I sent an email almost two week ago and have paid for an entire month of service, I still haven’t received a response from lockdown. If you’re as tired of companies thinking they can screw you over just because you’re a person and not a corporation, then do not use this company.