ZipBy 4+

ZipBy

    • 2.1 • 14 Ratings
    • Free

iPhone Screenshots

Description

What is ZipBy?
When you download and register ZipBy on your phone you can drive in and out of any ZipBy enable car park without needing a ticket. If payment is required it automatically charges your credit card when you exit the car park.


Why ZipBy?
• Ease of registration
• User friendly
• Pre-book your parking spot
• Ticketless entry and exit
• Secure credit card payment
• No standing in line to pay for your parking
• Emailed parking receipts
• Emailed monthly statement
• Work expense claims
• Register using your contact and credit card details
• Once registered no need to interact with the App
• Apple Pay available for Zoned Parking payments

Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 5.7.0

Minor UI updates

Ratings and Reviews

2.1 out of 5
14 Ratings

14 Ratings

Procrastinator habituelle ,

Getting rid of this app - doesn’t work well

I am about to delete this app after months of use because the frustrations aren’t worth it. First, I have gotten trapped in my office parking garage twice and each time had to pay separately to get out. In one case, I am still waiting to get a refund for the double charge even though customer service assured me they would take care of it. Second, the app also behaves in very strange ways, such as periodically, converting to what appears to be Vietnamese - when I have never selected language preferences. Third, I don’t understand why use of the app requires that location identification always be on, when it’s not relevant to my use of the app that selected locations. Finally, the app advertises, but it saves money – but without notice it converted to charging me the full daily rate in my office, garage, when it used to be discounted. Why should I have to deal with all the above frustrations if it’s not actually saving me money?

Update:
Would love the developers to explain why they have to have constant access to my location if they don’t track it? Apparently the app pinged my location in the background 69 times in a three day period last week. I only used it to park one of those days.

Developer Response ,

We have been listening to you all, and making positive updated to our app. Location is required so you are able to locate the parking Facilities/ Areas/ Zones and Lots using the FIND US icon in your ZipBy App. The FIND US Icon will, within an average of 1km radius, bring up any Facilities/ Areas/ Zones and Lots that have this enabled for their sites, making it easier to locate and pay for your parking. If your local Parking Facilities/ Areas/ Zones or Lots are not visible in the FIND US Icon, please let either them or us know so they can enable this feature for their site. Hope this helps! @ZipByWorld

_____________________________________
Developer Response - Sep 3, 2023
Response to an earlier review:
We are pleased to announce that we have just released a NEW Version of ZipBy App – this is a much simpler and easy to use version – We have handed all the control back over to you to access a gated carpark who uses ZipBy, all you need to do is Press the OPEN GATE button when you are in the lane you wish to enter – When needing to park in a ZONED Area just press the ENTER ZONE CODE and enter the parking details you require. @ZipBy @ZipByWorld

Naptown109 ,

Worst App Ever

Unfortunately, the parking garage at my office requires the use of this terrible App for all monthly parkers. Joyce Parking in Annapolis ditched the old parking passes for an app that only works about 30% of the time. I’ve been hearing for a year that it will get better.
The app requires location tracking all of the time. WHY???? I do not want this.
Therefore, every time I use the app I go into settings to turn this feature on/off. There is absolutely NO reason for them to have location tracking on beyond when I am actually using it to get in and out of the garage.

Developer Response ,

Thank you for your feedback. We're concerned to hear about your experiences. Our app requires location services to ensure seamless access and navigation within parking facilities, enhancing the reliability and efficiency of your parking experience. This technology is crucial for detecting your proximity to the parking lot, enabling features like automatic gate opening and ensuring you're billed accurately for the time spent parked. If you're encountering issues frequently, we'd like to investigate and address them promptly. Please reach out to us at support@zipby.app with further details about your experience.

Pandaman97 ,

Terrible UI

This app is so bad, I wonder if a child coded it. No format references for payment info, so you have to guess how they want expiration formatted until it finally works. Then comes the best part, once everything’s entered correctly the app states it cannot connect to the internet. This is not possible as the device at the time had full bars of coverage and was connected to 5G, with speed tests on the device reaching over 200mbps.

Developer Response ,

We are truly sorry to hear about the difficulties you've encountered with our app, especially concerning the payment information format and connectivity issues. Your experience does not match the high standard we aim to provide.

We understand your frustration and want to assure you that your feedback is taken seriously. While we constantly strive to optimize our app, it appears that an isolated issue may have contributed to the challenges you faced.

To help us understand and resolve this matter swiftly, could you please contact our support team at support@zipby.app ? Your detailed feedback will be invaluable in preventing similar incidents in the future and improving the app for all users.

Thank you for bringing this to our attention, and we look forward to the opportunity to make things right
.

App Privacy

The developer, ZipBy, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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