Citibank HK 4+

CITIBANK (HONG KONG) LIMITED

    • 免費

iPhone 螢幕截圖

描述

更快 更如您所願 升級版Citi Mobile® App流暢新體驗

因應您嘅需要,Citi Mobile® App已全新升級,讓您盡享更快的mobile banking新體驗。載入速度更快,全新介面更易操作,分類更簡單清晰,同時安全保障嚴密不變。

▪ 賬戶結餘,一目了然
想一次過清晰知道您嘅財富分佈?戶口結餘以投資、儲蓄、信用卡及貸款分類,所有資產狀況盡覽無遺。

▪ 投資功能,點擊啟動
想預設股票指示為開市做好準備?想知定期存款到期未然後再計劃下個投資?一按即可選取股票服務、外幣兌換、定期存款或存款證投資,操作快捷方便。

▪ 即時過數?無難度!
透過「轉數快」讓您隨時收款或過數更快更直接。大大小小賬單,太多deadline要記?您可選一次性、預設或自動轉賬繳費,無須擔心賬單過期。

▪ 信用卡資訊,一按即看
以後一按即可喺同一介面查閱信用卡資訊,月結單、交易記錄、積分以及最新信用卡優惠,讓您隨時輕鬆處理。

▪ 賬戶安全,同樣重要
深明賬戶安全是您嘅首要考慮,所以Citi Mobile®流動保安編碼結合Face ID或指紋認證,安全保障更嚴密安心;即時保安提示,讓您隨時隨地掌握戶口狀況。

▪ 更改 / 管理設定 從此更簡單
點選「我的檔案」圖示即可隨時隨地更改各項設定,包括投資風險評估及啟用海外自動櫃員機提款功能等。

▪ 需要幫忙?
只需按下「協助」,即可輕易搜尋答案。

對於您哋每一個意見,我哋都好在乎,歡迎留下任何評價,我哋會逐一細閱,從而了解更多用戶需要,為下次更新做好準備。

註:「Citibank HK」流動理財應用程式僅供花旗銀行(香港)有限公司及花旗銀行客戶使用。就花旗銀行(香港)有限公司及花旗銀行未獲發牌或授權提供服務的地區而言,「Citibank HK」流動理財應用程式提供的內容及服務非為該等地區的人士而設。

花旗銀行
根據美國法例成立之有限公司

最新功能

版本 8.2.9

為咗帶俾您更優質嘅mobile banking體驗,今次更新我哋作出咗以下改善:

[Citi Mobile® App升級遙距開戶體驗]
-現可於Citi Mobile® App開立銀行戶口同時開設投資戶口
-更為方便快捷的遙距開戶體驗

歡迎留低您嘅意見,我哋會逐一細閱,為您提供更完善服務。

評分與評論

4.6 滿分 5 粒星
6万 個評分

6万 個評分

citi gold customer

Unprofessional

The first time I rate an app with one star and write a bad review, more often that not when I update the app, certain function ka such as FPS lost and I gotta uninstalled and reset everything.

This time it took me a week and the FPS function still doesn’t work, even I called my RM it is useless. I feel terrible using citi’s apps and sometimes it frozen for no reason and I missed the fx rate I intended to trade. If I can rate zero, I will do it without hesitation, hand down.

開發者回應

Hi citi gold customer. Thanks for the feedback. We recommend you re-install the app & try again. If the problem persists, please email us your name, contact no and a description of your issue with function/interface (include date & time when issue occurred, device model, OS version, error message/screenshot) to hongkong.customer.service@citi.com, quoting AP-0718. We will be in touch straightaway.

pun2500

Feedback on UX

Don’t know where to provide feedback so here I am. I think FPS UX needs a bit of work.
1) it doesnt have QR scanning capability (more of function than UX this one). I saw my friend’s SC app has. Wanted to pay tax via FPS but cant because I cant scan QR.
2) when access FPS function it leads directly to address book. Everytime I want to send to someone I dont have on contact I was always confused. (For other people that have the same problem, just type phone number or email address in search bar, then click done)
3) why do I need to put in decimals? Just default it to no decimal and if some transaction really need it then people will just put in “.” themselves
4) why do I have to select purpose of transfer? It’s a bit annoying I have to pick every time and honestly because Im too lazy I just pick the same thing (personal expense, which is the first one and honestly everything is my ‘personal’ payment).

開發者回應

Hi pun2500 , sorry for the inconvenience caused. We value you sharing your experience with us and will use it to continue to improve Citi Mobile App.

Dorothyxyz

Feels like it’s been designed by IT

This app is superficially pretty but still badly designed as soon as you try to actually use it. I suspect user testing was very basic and it’s very product rather than needs orientated. The Payments screen is a mashup of inconsistently described Citi money movement features. So many other confusing examples… try managing payees: FPS is separate from other payment features, but why? Try Move Money to Citi from the Payments screen for the first time and it’s fine but try it from the Settings menu and exactly the same prompt to add a new account has no action button. Try Managing Scheduled Payments and you’ll rapidly hit bugs and error messages. This app is slowly improving but as a customer it is painful. Fortunately for Citi the benchmark is low, the new virtual banks are still catching up on functionality and switching autopays etc to other banks is too annoying.

開發者回應

Hi Dorothyxyz, thank you for your feedback. We value you sharing your experience with us and we will use it to continue to improve Citi Mobile App.

App 私隱

開發者表明CITIBANK (HONG KONG) LIMITED的私隱慣例或包括下列資料的處理。詳情請參閱開發者的私隱政策

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  • 財務資料
  • 位置
  • 聯絡資料
  • 通訊錄
  • 用户內容
  • 識別碼
  • 使用資料
  • 敏感資料
  • 診斷

私隱慣例或因使用的功能或年齡等因素而異。進一步了解

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