Beam - Escooter Sharing 4+

Easy to use

Quick to set up and easy to use. Affordable transportation, especially if you live far from the metro or bus stop. Fair prices, they don’t steal your money if their equipment doesn’t work either. If your ride is less than 30 seconds, they’ll ask what went wrong and charge you 0tl

Wasting TIME unlock to take a photo

I feel it’s pretty wasting my time to take a photo of it to make sure where it locked and located. The problem is that when I lock it, the apps gets slower than unlock it and add do ride time. I think it’s unfair. I have been experiencing frozen screens on my phone many times especially when I try to unlock it. And takes another time to take a photo. The point of using this service is to cut down my time but it isn’t. Please make this apps more smoothly without having a frozen screen which makes me turn off the apps.

Developer Response ,

Hi Saedis. Sorry you felt like you had a poor experience. Never our intention. To explain a little, the photo is important because it helps the next user find the scooter, and to help encourage good parking. That in turn should make it easier for people to use Beams, and make local citizens more welcoming to Beam because we keep our scooters neat and tidy. Which in turn, should mean more Beam available for our riders. So we're sorry it's an extra step but it's there for a good reason at least and we hope you understand. On the screen freezing, it may be worth deleting and downloading the app again to clear the glitch. Please let us know if that doesn't solve the problem and we'll do our very best to assist.
Cheers
Dan
The Beam Team

Good Service

It’s a really good service. The map could use a little work... needs more landmarks or something to orientate you. There’s nothing to indicate which direction the scooter that’s only a block away is. Adding north or a direction cone or something would be nice. Once you find a scooter it’s an awesome and fun way to get around town

Developer Response ,

Hi H. Thanks so much for the feedback. You'll be glad to hear that a lot has changed since you wrote your review with a fully rebooted mapping technology and much more accurate location tracking. Give us another go if you have a chance and I think you'll be pleasantly surprised. Cheers, Dan, The Beam Team