IPFS Connect 4+

Business Owner

The app works great and now with touch security.
However I have more than one account with IPFS (separate business) currently I have to have two logins which means I can’t use the finger login !
Also I get reminder emails for payment that doesn’t reference which account !
The programmers should get busy and write up dates for the aforementioned circumstances !

Developer Response ,

Thank you for this feedback. We always appreciate hearing from our Customers and work to turn these functions into a reality for future releases.

-IPFS

Terrible app

This app is poorly designed and poorly managed. There is no auto pay option, and they never send the push notifications designed to remind you when to log in and pay. I get notice of intent to cancel each month because the ignorance behind the design of this app. Pretty sure they are just trying their hardest to hijack late fees from everyone of their customers. Logging in is also a real pain, sometimes this app is set on repeat and never allows you to get in, you simply just have to come back another day and try or call in and wait n hold while paying extra fees for them to collect over the phone. The developers and maintainers of this app have forgotten about it, just like they have about the customers they service. I suggest finding another company to use immediately before frustration mounts.

Used to Work Great

This app used to work great for us. We have used it for years to pay my husband’s business insurance. For the last several months I have been having issues getting any information to load. I am able to login, but that’s it. All I get is a buffering wheel that seems to spin forever. I finally became fed up and uninstalled the app when nothing else worked. After I reinstalled the app everything opened and loaded without a problem.
Today I tried to make a payment and it has reverted to the same problematic buffering wheel and no information.
For the exorbitant fees the users are charged I feel we should be getting something a little better than my experience and the others I read about in other reviews.