Doctor Anywhere - Telehealth 17+

User interface is simple and friendly to use, but not family friendly as it doesn’t allow you to add dependents into account. Hence if you have elderly or kids who do not have email account, you have to create new email account just to create new DA account for them. And so everytime you teleconsult for different family members you have to logout and login to another acct. First the hassle to create new email and new acct, then another hassle to have to frequently logout and login to diff acct for diff dependents.

There are many other teleconsultation app that allows creation of dependents under the same account.

Hi there,

Thank you so much for your honest feedback. We will be raising this to the relevant team(s) for consideration.

Please write in to us at https://doctoranywhere.com/contact-us/ if you require further clarifications or if you have any other enquiries.

Thank you once again!

I strongly do not recommend this Doctor Anywhere app. The medication cost is way much higher than those at the usual pharmacy! I understand there is price difference between different medical brands. However, using this app, I have no choice but to either purchase the expensive medicines from their platform or waste the consultation fee for nothing (note that total time spent through video consultation was less than 3 min consultation, including the verification). There are no available options to opt for a prescription letter, even for the chronic disease such as hypertension. Is this the way the company make fast profit from consumers by overcharging? I wrote to the support team and there was no follow up on my queries despite my several reminders after two days! Is this the way Doctor Anywhere treat their customer? After this incident, I did survey and realised there are a few similar apps out there, which offers prescription letters for chronic disease. So, please think twice before using this app! Hope this write up can help others from repeating the same mistake that I have gone through.

Dear sgsg_24,
We are sorry to hear that you did not find our app helpful. We have taken note of your review and will share your feedback to the team.

Sincerely,
Doctor Anywhere Team

With 4 kids with various bugs on and off, I find it convenient to use this app to get a quick consultation and MC/memo. I have had around 10 consultations to date, all were attended within 5 mins by polite doctors. It is not necessary to purchase meds from them if you already have them. For delivery I asked for, I find the timing to be reasonable, within 3 hours.

A suggestion for improvement is perhaps to provide a prescription memo, which would allow users the option to get meds from a pharmacy instead, although that would be inconvenient and I believe some would just buy meds from DA if they need it immediately. DA should perhaps do a study to see if it is financially feasible.

Hi there! Thank you for taking the time to leave us a kind rating! We're glad to know we had served you well! Warm Regards, Doctor Anywhere