FREENOW 4+

taxi, black cab, PHV, eScooter

Intelligent Apps GmbH

    • Free

Screenshots

Description

FREENOW is Europe's largest multimobility app, available in 9 European countries. Book black cabs, Rides (private hire vehicles), taxis, eScooters and eBikes all directly through the app. You are in control to choose how you roll, book easily, pay in-app quickly and complete your trip safely!

HOW IT WORKS - RIDE-HAILING
1. Enter your destination
2. Book a car or a cab near you
3. Track your driver's arrival
4. Pay easily through the app

HOW IT WORKS - ESCOOTER & EBIKE
1. Switch to the 2-wheels tab
2. Find a eScooter or eBike nearby
3. Unlock the eScooter or eBike by scanning the QR code or by selecting it directly on the map
4. Go to your destination and pay easily through the app


FEATURES
- The only ride-hailing app where you can choose an electric Black Cab, Eco Taxi or Private Ride every time you take a trip! Same great service, lower environmental impact.
- You can choose a black cab or a taxi with a partition screen to allow for social distancing.
- Highest quality drivers, fully licensed with all Ride drivers met and onboarded face-to-face
- Convenient prebook feature available up to 4 days in advance making planning ahead that bit easier.
- All black cabs and wheelchair accessible taxi options are available for those requiring extra assistance.
- All drivers are reminded to sanitize their vehicle after every trip.


STREAMLINE YOUR BUSINESS TRAVEL
Automatically collect your receipt via email after each trip when you pay with the app, or skip manual expense reportings altogether by using a FREENOW for business account.

EASY AIRPORT TRANSFER
Book last minute or up to 4 days before your flight. Need a pickup? No problem, just collect your luggage, order your vehicle of choice through the app and follow the in-app walking directions to the FREENOW pickup point within your terminal.

FREENOW is available for both business and holiday travel at Europe's largest airports, including Heathrow, London City, Gatwick, Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin, Paris Charles de Gaulle, Nice Côte d'Azur and Malaga.

BOOK THE RIGHT VEHICLE FOR YOU
UK:
Black cab: Iconic British taxi with high-quality knowledgeable drivers
EV black cab: Electric black cab with high-quality knowledgeable drivers
Ride: Private hire vehicles with professional drivers and the lowest fixed prices in London
EV Ride: London’s largest electric fleet of PHVs
eScooter: Book an eScooter directly in the app in London

Ireland:
Taxi: Book a taxi with a fully licenced driver with Ireland’s shortest waiting times
Taxi + Screen: Taxi with a partition screen offering you a more comfortable way to travel
Taxi XL: Taxi with more than 4 seats
Accessible Taxi: wheelchair accessible for those requiring extra assistance
Eco Taxi: Ireland’s largest electric and hybrid taxi fleet offering you a greener way to travel

TRAVEL ALL OVER EUROPE
The FREENOW service is available across 10 countries in over 100 European cities.

SUPPORT
If you have any questions, please visit the help & contact section of the app (via your profile) to see our most frequently asked questions.

What’s New

Version 12.36.0

Make sure to update your FREENOW app. The most recent version ensures that you have the fastest and most reliable service yet.

What’s changed?

- Bug fixes and improvements

Enjoying the app? Leave us a review.

Ratings and Reviews

4.7 out of 5
113.2K Ratings

113.2K Ratings

Eamonn de B ,

Very disappointed

I ordered a number of taxis (3) as I had to travel and would be in transit (air) and couldn’t do the trips myself. I couldn’t leave a note to say what the nature of the pick ups were (round trip to school). Couldn’t indicate that one of the pick ups was in the parking zone of an extra curricular activity (ballet). Ended up with a disaster. Grandmother and grand-daughter left without a taxi as he cancelled on us. I didn’t see that until I landed (3 hours after the booked pick up). This service is useless if there is anything specific. There is no customer service number, and you can’t specify any detail in relation to your pickup, and there is a limit of 3 pre-booked taxis, which left me in an impossible situation where I had pre-booked 3 taxis and then couldn’t order another one for me to get to the airport. THIS IS NOT A GOOD SERVICE.

Lingo mingo ,

Ruined what used to be a good thing

The lag on this app is crazy. Not once in all times have used this app that it hasn’t had a long wait time and sometimes uncertainty as to whether or not I’ll even get a taxi. It has changed one of my most frequently used apps Halo, that actually made my life more convenient into an app that I only use when I have no other option. I actually dread clicking on this app because it is so unreliable in times when you may need it it most. Very disappointed with the change. Don’t get me wrong I’m all for change but I don’t like paying more for a worse service than I had before. Also I might add 2euro extra now per taxi. At least if there was some type of improvement you could justify an almost 25% increase or more on every trip but this is just a joke. Even with the €2 extra it’s still left up in the air whether or not you’ll get a taxi. I wouldn’t recommend. As soon as an alternative comes around I will be jumping ship unless they make a significant change and quickly.

Developer Response ,

Thanks for the feedback!

We have almost the same supply of drivers in Ireland as Hailo at this stage so we are sorry to hear you couldn't get a cab!
We would love to get more insights into your poor experience. Please can you email us at ireland.support@mytaxi.com so we can continue the conversation!

Ismaelpmarquez ,

Feedback from a regular user

So I’m a regular user spending €200 on average. And these are the things you should consider.

-Removing the €5 fee.
Totally unfair on us (the user) having to book a taxi because we are in a hurry to get somewhere. Suddenly a taxi man accepts the request while having a passenger on board and you’re stuck watching them drive away from you, it’s painful and totally unfair and not being able to cancel.

Your policy says “if they are driving for more than 5mins then and you cancel the request then you are charged €5) but this is a lie. Book in a taxi and immediately cancel because of x reason, then you do have to pay €5.

This brings me to my next suggestion.

-A block button.
There are some taxi drivers out there that you should pay close attention to and not in a good way. They are dishonest and painful to deal with. Please allow us to block these drivers

-tips
Allow us to tip at the end of our journey some drivers out there do deserve a tip while others don’t. Having the automatic tip feature isn’t the best.

-Only use favorites button/ feature.
Again we are paying for a service. Let us choose the best experience by allowing us to choose our favorite or favorites drivers. So only our list of favorite drivers will be notified of our request.

These are a few little things that can make a big difference on the user experience.

App Privacy

The developer, Intelligent Apps GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

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