FREENOW - Taxi and more 4+

Taxis and black cab

Intelligent Apps GmbH

    • Free

Screenshots

Description

FREENOW is Europe's largest multimobility app, available in 9 European countries. Book black cabs, Rides (private hire vehicles), taxis, eScooters, eBikes or rent a car, all directly through the app. You are in control to choose how you roll, book easily, pay in-app quickly and complete your trip safely!


HOW IT WORKS - RIDE-HAILING

1. Enter your destination

2. Book a car or a cab near you

3. Track your driver's arrival

4. Pay easily through the app


HOW IT WORKS - ESCOOTER & EBIKE

1. Switch to the 2-wheels tab

2. Find a eScooter or eBike nearby

3. Unlock the eScooter or eBike by scanning the QR code or by selecting it directly on the map

4. Go to your destination and pay easily through the app



FEATURES

- The only ride-hailing app where you can choose an electric Black Cab, Eco Taxi or Private Ride every time you take a trip! Same great service, lower environmental impact.

- You can choose a black cab or a taxi with a partition screen to allow for social distancing.

- Highest quality drivers, fully licensed with all Ride drivers met and onboarded face-to-face

- Convenient prebook feature available up to 4 days in advance making planning ahead that bit easier.

- All black cabs and wheelchair accessible taxi options are available for those requiring extra assistance.

- All drivers are reminded to sanitize their vehicle after every trip.



STREAMLINE YOUR BUSINESS TRAVEL

Automatically collect your receipt via email after each trip when you pay with the app, or skip manual expense reportings altogether by using a FREENOW for business account.


EASY AIRPORT TRANSFER

Book last minute or up to 4 days before your flight. Need a pickup? No problem, just collect your luggage, order your vehicle of choice through the app and follow the in-app walking directions to the FREENOW pickup point within your terminal.


FREENOW is available for both business and holiday travel at Europe's largest airports, including Heathrow, London City, Gatwick, Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin, Paris Charles de Gaulle, Nice Côte d'Azur and Malaga.


BOOK THE RIGHT VEHICLE FOR YOU

UK:

Black cab: Iconic British taxi with high-quality knowledgeable drivers

EV black cab: Electric black cab with high-quality knowledgeable drivers

Ride: Private hire vehicles with professional drivers and the lowest fixed prices in London

EV Ride: London’s largest electric fleet of PHVs

eScooter: Book an eScooter directly in the app in London


Ireland:

Taxi: Book a taxi with a fully licenced driver with Ireland’s shortest waiting times

Taxi + Screen: Taxi with a partition screen offering you a more comfortable way to travel

Taxi XL: Taxi with more than 4 seats

Accessible Taxi: wheelchair accessible for those requiring extra assistance

Eco Taxi: Ireland’s largest electric and hybrid taxi fleet offering you a greener way to travel


TRAVEL ALL OVER EUROPE

The FREENOW service is available across 10 countries in over 100 European cities.


SUPPORT

If you have any questions, please visit the help & contact section of the app (via your profile) to see our most frequently asked questions.

What’s New

Version 12.89.0

Make sure to update your FREENOW app. The most recent version ensures that you have the fastest and most reliable service yet.


What’s changed?


- Bug fixes and improvements


Enjoying the app? Leave us a review.

Ratings and Reviews

See All
4.7 out of 5
126.6K Ratings

126.6K Ratings

Spain to win Euro 2024 ,

This morning service

The driver arrived bang on time which was great and he was very friendly and polite. However the state of his taxi was terrible. To say it was filthy is an understatement. Stains on the seats, floor was filthy and the mats were covered in muck. A good valet is required. If the taxi driver vacuumed it even once every 2 days but judging by it it’s been a very long time since a vacuum cleaner or a soapy cloth was anywhere near it. It was so bad there were 2 midgety flies flying around. As we were heading to the airport we had no choice but to get in. Maybe if FREENOW did on the spot inspection from time to time without telling the drivers this unpleasant journey could have been avoided.

Developer Response ,

Hi Spain, we're sorry to hear that. Can you please contact us at https://support.free-now.com/hc/en-gb/requests/new or send feedback through the app with more information so we can follow up on this?

hayley~ ,

Please add option to block drivers

I had a situation a little while ago where a driver was extremely rude/ableist towards me, and honestly slightly aggravated, I raised the issue with your support team, and they were very helpful, I thought that this driver would be blocked from my app due to his actions, I attempted to book a cab today and got the same driver which almost caused a panic attack, i honestly don’t think I’ll be able to use the app anymore knowing this driver could potentially pick me up, in general, 99.9% of the drivers and everything are brilliant, they’re lovely, but on this occasion, myself and 2 friends were being picked up from the equestrian centre that we have our horses at, which is known in my area, and the driver went off, I’m autistic and he was informed of that and everything, this was awhile back and as I said earlier, the support team were helpful and I put in a report, but in my opinion if reports are made like that, that particular driver should not be able to pick up the same passenger like I experienced earlier, I was lucky to have realised before I got into the taxi itself or before it even arrived, i cancelled it straight away, but I shouldn’t have to fear seeing this particular driver while just trying to get home

Developer Response ,

Hi Hayley, thanks for reaching out - we're sorry to hear that you encountered a problematic driver again. We are able to block drivers for safety reasons, and any driver blocks are reported to our regulator for further review, however drivers are also able to appeal blocks. We do not currently have a feature to allow passengers to block specific drivers, and we apologise for any inconvenience caused by this.

Lingo mingo ,

Ruined what used to be a good thing

The lag on this app is crazy. Not once in all times have used this app that it hasn’t had a long wait time and sometimes uncertainty as to whether or not I’ll even get a taxi. It has changed one of my most frequently used apps Halo, that actually made my life more convenient into an app that I only use when I have no other option. I actually dread clicking on this app because it is so unreliable in times when you may need it it most. Very disappointed with the change. Don’t get me wrong I’m all for change but I don’t like paying more for a worse service than I had before. Also I might add 2euro extra now per taxi. At least if there was some type of improvement you could justify an almost 25% increase or more on every trip but this is just a joke. Even with the €2 extra it’s still left up in the air whether or not you’ll get a taxi. I wouldn’t recommend. As soon as an alternative comes around I will be jumping ship unless they make a significant change and quickly.

Developer Response ,

Thanks for the feedback!


We have almost the same supply of drivers in Ireland as Hailo at this stage so we are sorry to hear you couldn't get a cab!

We would love to get more insights into your poor experience. Please can you email us at ireland.support@mytaxi.com so we can continue the conversation!

App Privacy

The developer, Intelligent Apps GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

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