Austin 311 4+
City of Austin
-
- Free
Screenshots
Description
Austin 311 provides uncomplicated access to City services and information and is aligned with the City of Austin's goal to become the best managed City in the country.
What’s New
Version 6.4.10
* Updates to handle new Austin 311 servers
* New user interface with multilingual improvements
Ratings and Reviews
Not enough functionality
I can count on one finger the number of times I’ve reported anything to the city of Austin in the last 8 years I’ve been here. On the other hand, I’ve had to look up the bulk pickup schedule dozens of times on the very clunky website.
Bring more features to this app please! Will left uninstalled for now.
Great tool!
I’ve only had to use the app a few times but it’s such a simple way to make requests to the city. The latest storm knocked a tree into the street in front of my house; I made a request, submitted a pic and waited. I got an update to my request in the app a few hours later saying it had been forwarded to 911 and Public works; a few minutes later, an officer came to check it out. He made sure there wasn’t a safety issue and let us know Public Works would be out to take care of the tree ASAP. A couple of hours later the crew showed up and took care of the tree. It’s a little unbelievable how efficient the whole process was.
New version is awful
There was nothing wrong with the previous 311 app and the new one is a downgrade. The first step is “what are you reporting” that does nothing. You still have to choose what you are trying to report. You can’t add a picture to the actual request, only at the first “what are you here for”. It’s clunky. I hope city of Austin didn’t spend a lot of money on this “upgrade” if so you wasted our tax money. Whoever chose this software made a mistake.
App Privacy
The developer, City of Austin, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- City of Austin
- Size
- 25.4 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 12.4 or later.
- iPad
- Requires iPadOS 12.4 or later.
- iPod touch
- Requires iOS 12.4 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic, Filipino, French, Haitian, Kabuverdianu, Portuguese, Russian, Simplified Chinese, Somali, Spanish, Traditional Chinese, Vietnamese
- Age Rating
- 4+
- Copyright
- © Copyright 2023, Connected Bits, LLC.
- Price
- Free