50 episodes

UC, UCaaS, CCaaS, CPaaS, AI, Cloud, Collaboration, Mobility, Contact Center and Security. Join us as we report on the leading topics and brands in the UC field, including Avaya, Cisco, Microsoft Teams, AWS, Salesforce, and much more. TR podcasts are for enterprises, channel partners, MSPs and carriers. These podcasts bring you the people, products and partners who bring solutions to market.

Telecom Reseller / Technology Reseller News Telecom Reseller

    • News
    • 4.9 • 11 Ratings

UC, UCaaS, CCaaS, CPaaS, AI, Cloud, Collaboration, Mobility, Contact Center and Security. Join us as we report on the leading topics and brands in the UC field, including Avaya, Cisco, Microsoft Teams, AWS, Salesforce, and much more. TR podcasts are for enterprises, channel partners, MSPs and carriers. These podcasts bring you the people, products and partners who bring solutions to market.

    • video
    Establishing a trust framework for B2C communications, Caller ID Reputation Podcast

    Establishing a trust framework for B2C communications, Caller ID Reputation Podcast

    Establishing a trust framework: “It is what it is because there's just no trust. And so that's actually the topic of conversation I'd like to have with you today is how do we create that trust?” Gerry Christensen will be presenting at the Cloud Connections event this April.



    “I would love to see somebody do a study on this, is to figure out, quantitatively speaking, what is the impact of legitimate businesses not being able to reach their customers for a variety of reasons,” says Gerry Christensen, Head of Partnerships and Regulatory Compliance, Caller ID Reputation. A lot of studies have looked at the direct damage fraudulent activity has made. However, what about the cost of lost communication, where the communication attempt was legitimate? “We now have a culture of not answering the phone.”

    Recently, while traveling for the ITEXPO in Florida, Gerry and his wife visited a Publix supermarket, where Gerry’s bank decided the use, their card might be a potential fraud. Probably, everyone has had the experience, especially while traveling, of having a normal transaction in place that you’re not normally at, being flagged. But what happened next gets to the heart of the problem. The bank issued a fraud alert text that Gerry did not respond to because the fraud alert text was, itself, determined to be spam by Gerry’s carrier. A live example of how legitimate business transactions are being disrupted by the degradation of basic real rime communications. Adverse call labeling can occur at the wrong time and place, and for the wrong party. “It is, what it is, because there's just no trust. And so that's the topic of conversation I'd like to have with you today is how do we create that trust?”

    “How can we get together, as an industry, to provide a variety of solutions that any one of these solutions by themselves would be very helpful but taken together and optimized as a whole would be extremely helpful for enterprise.”

    Read more on Caller ID Reputation

    Visit www.calleridreputation.com

    • 12 min
    • video
    Jason Byrne’s Channel Partner 2024 Show Wrap, Crexendo Podcast

    Jason Byrne’s Channel Partner 2024 Show Wrap, Crexendo Podcast

    Private Cloud Opportunity, businesses often have seven technology partners, Millennials are making commercial buying decisions

    Jason Byrne of Crexendo gives us his Show Wrap for Channel Partners 2024. Big highlights include: 85% of the world’s data is now on the private cloud, creating a huge private cloud opportunity for the channel partner community. The long held and often repeated channel partner orthodoxy of the ‘trusted advisor’ has been shattered by research showing that businesses of every size typically run with approximately seven key technology partners. The finding doesn’t mean that the aim to be a trusted advisor is incorrect, but rather, everyone needs to be aware that there will be other people in the room. A channel partner is likely to share their customers. A generational shift is now well under way, with oldest millennials now reaching 40, and millennial decision-making power now deciding more business decisions.

    Crexendo is a fast-growing company, having recently passed the four million user milestone.

    Visit www.crexendo.com

     

    • 2 min
    • video
    Can MSPs win with wireless? Can we offer better options for customer connectivity?, Nextivity Podcast

    Can MSPs win with wireless? Can we offer better options for customer connectivity?, Nextivity Podcast

    “Connectivity is becoming a critical need.” - Stephen Kowal, CCO of Nextivity

    In this podcast, we’re joined by Stephen Kowal, CCO of Nextivity, who discusses the need for private networking solutions and why relying on wi-fi is no longer sufficient. He dives into the 4 pillars of an enterprise wireless strategy and explains the transition from Industry 1.0 to Industry 4.0. He also highlights key market drivers in the private networking industry, describing how modern buildings ultimately block cellular signals as well as highlighting retail use cases that emphasize the need for private networking solutions.

    About Nextivity 

    Nextivity, Inc. makes the world’s most intelligent, powerful, and easy-to-use cellular, public safety, and private networking coverage solutions that advance connectivity and allow people and businesses to achieve their most ambitious goals. Nextivity solutions include the popular CEL-FI products, which are powered by the proprietary IntelliBoost chip. IntelliBoost uses digital signal-processing to enhance cellular performance in real-time and deliver unbeatable coverage for organizations, homes, and vehicles in over 100 countries. All Nextivity solutions are unconditionally network-safe and used by over 200 mobile network operators globally. Nextivity is headquartered in San Diego, CA, USA. Visit us at nextivityinc.com and follow us on LinkedIn.

    • video
    VistaNet full service, hosted telecommunications business in Asheville, NC, Special MSP Portrait Podcast

    VistaNet full service, hosted telecommunications business in Asheville, NC, Special MSP Portrait Podcast

    In this podcast you will hear from Andrea and Gregory Robel, mother, and son co-owners of VistaNet, a full service, hosted telecommunications business in Asheville, NC. Andrea is truly a rockstar leader as she began her career writing Congressional testimony for the telecom industry before launching VistaNet. Greg is being raised up to one day take the helm. Together they are the dynamic duo that knows how to wow their clients and keep them for life!

    https://www.vistanet.co/

     

    • video
    Special Portrait of an MSP: Donna Renee of GreenStar Marketing interviews Jeff Gray, President of @Netcom LLC talk at #ViirtueConnect.

    Special Portrait of an MSP: Donna Renee of GreenStar Marketing interviews Jeff Gray, President of @Netcom LLC talk at #ViirtueConnect.

    In this #podcast you will hear from Jeff Gray, Owner of Netcom, a Veteran owned company and Viirtue, Inc. Reseller Partner. Jeff coined the new catch phrase of the day “Viirtue is not an engine that is running, it’s an engine that is growing”. Learn how Viirtue is helping Jeff be the hero for his existing clients and assisting in attracting new ones. Netcom provides turnkey technology solutions for businesses in #Hawaii, #Washington, #Wisconsin and #Florida.

     

     

    • video
    MSPs Need Marketing, Podcast

    MSPs Need Marketing, Podcast

    GreenStar Marketing at ViirtueConnect, Viirtue, Inc.'s partner conference. Stephanie Benzik tells us how everyday needs, marketing and MSPs are connected - and how effective marketing can be achieved. GreenStar Marketing is a major sponsor of this year's connect event.

Customer Reviews

4.9 out of 5
11 Ratings

11 Ratings

Megans law ,

always a solid listen !

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