Heymarket Texting for Teams 4+

Business Text Messaging & SMS

Common Sun, Inc

Designed for iPhone

    • 3.6 • 40 Ratings
    • Free
    • Offers In-App Purchases

Description

Business text messaging for your team!

Get shared phone numbers and inboxes for your team to track messages with contacts. Great for customer support, sales, operations, and marketing. Works on your computer with Heymarket Web.

*** Featured as Best New App in the App Store ***
*** Featured on TechCrunch http://tcrn.ch/28ZXAQC ***

Send and receive text or Facebook messages with customers, contractors, and partners. Best of all, they won't need to install anything!

CUSTOMER SUPPORT

* A shared inbox where your team can share messages and replies

* Open or close chats to keep your queue clear

* Triage chats by assigning them to yourself other people. Get notifications for the chats most relevant to you

* Create multiple inboxes to organize chats by department, by region, or anything else

* Templates for commonly used messages, including text, photos, links, and even the first name of the contact

* Set reminders and scheduled message and never forget to follow up with a customer

* See when team members are viewing a chat or typing a reply

* Add and share private notes about each contact

OPERATIONS

* Text with contractors & vendors

* Replies arrive in a shared inbox for your team

SALES

* Enable text messages from your website to capture leads

* Set reminders to follow up with each lead

* Works with your existing CRM

MARKETING

* Organize contacts into lists and send them private, personalized text messages. Each text is treated as a 1-on-1 message - like a Bcc: email.

* Personalize messages with merge tokens like "first name" or custom fields

* Campaigns can send a sequence of message on schedule you determine

* Schedule messages to be sent at a specific date and time

* Reports to check the status of messages sent to each list

STAY PRODUCTIVE WHILE MESSAGING

* Works in sync with your computer using Heymarket Web

* Never forget to follow up with a contact. Swipe any message to set a reminder

* Simple scheduling. With just a few taps, share your available dates and times in a text message

* Close chats

* Do not disturb to control when you receive work-related notifications

* Annotate photos and share them

EASY FOR YOU AND YOUR CUSTOMERS

* Text enable existing business number or get a new, second phone number

* Works with your existing contacts

* Nothing for your customers to install. They get normal text messages and Facebook messages

ADMINISTRATIVE FEATURES

* Auto reply based on a schedule or at all times

* Set call forwarding for incoming calls

* Select which team members have access to specific inboxes

* Export chats for reporting or auditing

* Manage custom fields

* Subscribe for your entire team with a corporate credit card

* Integrates with Zapier, Facebook, your website, and Slack

BUILT FOR iOS

* Integrated with your existing iOS contacts and calendar

* CoreML support - Heymarket can now recommend replies

* Siri support

* iOS quick search

* iOS quick reply

* 3D Touch

* iOS sharing extension support. Share links from other apps with your Heymarket contacts and lists.

* Apple Watch app with reminders and business message replies

FREE PRODUCTIVITY

Use contacts, notes, lists, templates, archive, and reminders free forever. Try text messaging for free, with your new phone number, for 14 days. No credit card required. Starting at $49.99/month, get domestic text messaging with your contacts.

LEARN MORE

* Terms of Service - http://heymarket.com/tos
* Privacy Policy - http://heymarket.com/privacy

SUBSCRIPTION DETAILS

The subscription will be charged through your iTunes account. Your subscription will automatically renew each month unless canceled at least 24 hours before the end of the current period. Manage or cancel your subscription at any time in Account Settings. Upon upgrading, any unused part of your free trial will be forfeited.

What’s New

Version 1.4.55

New loading screen design.
Improved security.
Bug fixes.

Ratings and Reviews

3.6 out of 5
40 Ratings

40 Ratings

Suha services ,

Love this app

We are a small business that communicates with our clients and drivers over text messaging, before Heymarket we were using iMessage and it was hard to share texts with the team. Heymarket has made it easy for all of us to share messages and we love it! Great app and support.

Green App-a-holic ,

Glitchy, slow, lacking. The mobile app doesn’t have the ability to start a new message anymore

I’m not sure what happened, but now I can’t even start a conversation with a customer from the app. I have to start from a computer. Being a contractor, I don’t always have access to a computer on the field so this is very frustrating that a basic button to start a text is completely missing now! Many of the functionalities that were available on this app five years ago are now premium features and my business cannot afford to pay for these items that we used to be able to use as part of the basic plan. This is very frustrating. Also I no longer receive push notifications from the app. I have to constantly reload the app, or uninstall and reinstall it. I feel like my phone number is being held hostage now. My response times are horrible to my customers and it makes me look really bad.

Taonzen ,

No Satisfaction

Paid for Pro Subscription $239 via Apple Store, supposed to have 2500 Texts monthly. Logged in, tried to send first message and site said I had reached the threshold of allowed messages and that I would be charged per message without ever having used app(?)!

When I spoke to HeyMarket support, I was informed I needed to cancel Subscription with Apple and buy through them (?)! Support ticket took 3 days to chat with 2-3 hrs between chat message responses, and still NO satisfaction or resolution from Hey Market as to what to do between now and when Apple May or may not reimburse for payment.

Reached out to HeyMarket sales contact 2 days ago with NO response. Bad service, great concept but not worth the hassle.

App Privacy

The developer, Common Sun, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Siri

    Get things done within this app using just your voice.

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