British Airways for iPad 4+

British Airways Plc

    • 2.4 • 5K Ratings
    • Free

iPad Screenshots

Description

Discover our new iPad app

Our new iPad app offers a quicker and simpler way of booking flights with us.

We’ve completely redesigned the app to make it as easy-to-use as possible. Flight searches are now much speedier, with flight and cabin information clear and straightforward.

Find flights quickly
Discover all of our flight options at just the tap of a button.

Simple search results
Effortlessly scan through flight information with our brand-new design.

Made with accessibility in mind
Clear and concise voiceover support across the app.

Pay with Avios
Executive Club members can pay for flights with Avios.

This is just the beginning – we’re rolling out a series of new updates for the app in coming months. In the meantime, please rate the app and share your feedback with us.


Please refer to the 'Application Licence Agreement' to view the terms of use of this application. By downloading the British Airways application, you agree to the terms of the Application Licence Agreement.

What’s New

Version 2.17

We’re always working behind the scenes to make improvements to your experience. Our tweaks improve the British Airways app by making it faster, safer and easier to navigate.

Ratings and Reviews

2.4 out of 5
5K Ratings

5K Ratings

Old Timeser ,

Manage my booking? Check Avios? Forget it!

How did this happen? I fly about three times a month on BA so I know how to make booking online. Why does this new app assume that’s what I want to do? I also used my iPad to check and use Avios, routinely manage my bookings, look at city breaks and rewards etc. Now the landing page throws me straight onto a flight booking form. No tabs to other functionality, no back-buttons and it doesn’t even remember who I am.

On a recent flight one of the cabin crew asked me how I liked the coffee so I told her it was very poor quality. She then told me she was from ‘Head Office’ but was out in the field to get a feel for customers’ on board experience. When I told her that we had been flying this route for 14+ years and now find the general BA standards on a par with budget carriers she told me how often she heard the same reports. She added that she had worked on the Concorde service when BA was probably the best airline in the sky but it is now at a very low ebb and sinking fast. She hoped that things would get better soon!

This app reflects BA’s fall from grace perfectly: worse than ever before.

MrRDog ,

Grounded

Taking a balanced view, this app is a really, really backward move. On the positive side, it offers an easy, step-by-step way to book a flight within a ‘clean’ UX/UI environment. But that’s it! The total limit of its functionality (for now?), is to make booking new flights easy. It offers NO member facilities for accessing your booked, upcoming flights, claiming missing reward miles, account details, timeline etc., indeed ANY of the really useful frequent traveller tools that were standard - and still are - on the mobile app or previous iPad version. I’d like to think this is just Stage 1 of more functionality to come, but if that’s the case, BA demonstrate they are just as inept at giving customers details about their online services as they so often are in other areas of their corporate communications. For such a big, well funded, company, their record and reputation in the public’s view is rapidly becoming a liability. And in their celebratory Centenary year - such a shame for a great British company. 2/10.

YvieWievie ,

Worse Customer Experience Ever

I’ve had them worst experience ever with British Airways this morning and yesterday morning. I have stayed loyal to BA with regards to cancel flights etc etc understanding the worldwide pandemic but they have been disgraceful in their handling of my latest booking,
I have been on the phone for three hours this morning and being pushed from pillar to post, their own customer service operators has transferred me numerous times to the wrong departments waiting for callback from managers,
Just deeply unhappy with BA and their handling of my booking which in addition has cost me nearly £80 difference in 48 hours. They really need to look at their customer services, it seems to me that they are unable to cope with the small increase in flights etc etc that are now available get your act together

App Privacy

The developer, British Airways Plc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

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