300 episodes

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success?

Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers, technicians and leaders from distribution and manufacturing.

Listen to Learn each week, and strive to take just one thing away with you … One thing that sparked an idea or action within you, that you can implement or pass on. Our guests' stories will show that Remarkable Results come in many forms and fashions, some instant and many more disguised as daily challenges that were overcome.

Remarkable Results Radio Podcast Aftermarket Radio Network

    • Leisure
    • 4.9 • 63 Ratings

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success?

Remarkable Results Podcast is for you. The podcast interviews successful automotive aftermarket professional service entrepreneurs to discover their business success stories. The show also interviews technicians, shop managers, technicians and leaders from distribution and manufacturing.

Listen to Learn each week, and strive to take just one thing away with you … One thing that sparked an idea or action within you, that you can implement or pass on. Our guests' stories will show that Remarkable Results come in many forms and fashions, some instant and many more disguised as daily challenges that were overcome.

    Understanding Transition Leaks - The Hidden Drain on Auto Repair Shop Productivity - Chris Cotton Weekly Blitz

    Understanding Transition Leaks - The Hidden Drain on Auto Repair Shop Productivity - Chris Cotton Weekly Blitz

    The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
    Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/
    Check out their podcast here: https://autorepairmarketing.captivate.fm/
    If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
    In this episode, Chris Cotton from Auto Fix Auto Shop Coaching explores the issue of transition leaks in auto repair shops. He explains how frequent task-switching hampers productivity and energy levels for shop owners, service advisors, and technicians. Chris advocates for batch processing to consolidate similar tasks, thereby reducing transition leaks and increasing efficiency. He advises reorganizing work schedules to minimize cognitive load and suggests that while flexibility is necessary, intentional planning can greatly enhance productivity. The episode wraps up with Chris encouraging listeners to embrace growth and efficiency, thanking the sponsor, and promoting a positive work ethic.

    Transition Leaks (00:00:06) Explanation of the concept and its impact on auto repair shop owners, service advisors, and technicians.

    Impact on Efficiency (00:02:27) Discussion on how transition leaks lead to lost efficiency and diminished capacity for delivering high-quality service.

    Batch Processing Strategy (00:04:48) Explanation of the batch processing strategy to combat transition leaks and improve productivity.

    Applying the Concept (00:07:03) Guidance on analyzing and reorganizing schedules to minimize transition leaks and increase efficiency.

    Embracing Change (00:09:11) Encouragement to prioritize efficiency and quality by embracing a new way of organizing work schedules.

    Connect with Chris:

    chris@autofixsos.com
    Phone: 940.400.1008
    www.autoshopcoaching.com
    Facebook: https://www.facebook.com/
    AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae

    #autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros

    • 9 min
    Everything You Wanted to Know About Thermo Management Fluids But Were Afraid to Ask [RR 937]

    Everything You Wanted to Know About Thermo Management Fluids But Were Afraid to Ask [RR 937]

    Recorded Live at MACS (Mobile Air Climate Systems) 2024 Training Event & Trade Show, Adam Kimmel discusses the refrigerant and thermal management industry. He highlights the significance of air conditioning technology in vehicles, the essential use of fluorine in refrigerants, and the evolution of refrigerants for environmental safety.

    Adam Kimmel, Koura, adam.kimmel@orbia.com



    Show Notes




    Watch Full Video Episode

    The importance of air conditioning (00:00:01) Discussing the significance of air conditioning in vehicles and homes and the commitment of industry professionals.
    Understanding fluorine in refrigerants (00:01:53)
    Evolution of refrigerants (00:05:16)
    Future challenges and developments (00:10:19)
    Regulations and alternatives (00:14:18)
    Safety and handling precautions (00:16:10)
    Engineer training and transparency (00:17:11)
    Understanding refrigerant nomenclature (00:19:47)
    Efficiency and GWP (00:25:38)








    Thanks to our Partners, AAPEX and NAPA TRACS

    Set your sights on Las Vegas in 2024. Mark your calendar now … November 5th-7th, 2024. AAPEX - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR

    NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/

    Connect with the Podcast:

    -Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/

    -Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976

    -Subscribe on YouTube: https://www.youtube.com/carmcapriotto

    -Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/

    -Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/

    -Follow on Twitter: https://twitter.com/RResultsBiz

    -Visit the Website: https://remarkableresults.biz/

    -Join our Insider List: https://remarkableresults.biz/insider

    -All books mentioned on our podcasts: https://remarkableresults.biz/books

    -Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom

    -Buy Me a Coffee:...

    • 28 min
    What If?! [E109] - Business By The Numbers

    What If?! [E109] - Business By The Numbers

    What if there's a fire in your shop? An oil spill? A natural disaster or God forbid, a death? How do you prepare for that? Well, This week, Hunt talks about preparing for the unexpected:
    Vision Expo: Hunt shares experiences and insights from attending the Vision Expo in Kansas City, emphasizing the importance of community and industry events.Importance of Preparedness: The significance of being ready for unforeseen incidents, such as theft or natural disasters, affecting auto repair shops.Insights from Roundtable Discussions and Classes: Valuable lessons from discussions and classes, including managing risks and implementing preventive measures.Understanding Insurance Coverages: The necessity of comprehending what business insurance covers, identifying coverage gaps, and making sure you have comprehensive protection.Preventive Measures Against Risks: Steps to minimize risks associated with fires, accidents, and other potential threats to auto repair shops.Contingency Planning: The need for having a solid contingency plan to tackle unexpected situations effectively.Financial Readiness and Strategic Planning: Emphasizes the role of financial preparedness and strategic planning in fostering long-term success and stability for auto repair shop owners.
    Thanks to our partners, NAPA TRACS and Promotive
    Did you know that NAPA TRACS has onsite training plus six days a week support?
    It all starts when a local representative meets with you to learn about your business and how you run it.  After all, it's your shop, so it's your choice.
    Let us prove to you that Tracs is the single best shop management system in the business.  Find NAPA TRACS on the Web at NAPATRACS.com
    It’s time to hire a superstar for your business; what a grind you have in front of you. Great news, you don’t have to go it alone. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.
    Paar Melis and Associates – Accountants Specializing in Automotive Repair
    Visit us Online: www.paarmelis.com
    Email Hunt: podcast@paarmelis.com
    Get a copy of my Book: Download Here
    Aftermarket Radio Network

    • 39 min
    Daily Dose of Top Tier Training: Today's Class [THA 371]

    Daily Dose of Top Tier Training: Today's Class [THA 371]

    Research has shown that people will generally forget 90% of what they "learn" within 30 days unless it is reinforced.

    Recorded Live at Vision 2024, David Boyes, President of Today's Class, outlines the mobile app's features, including gamification and personalized training paths. AJ Nealey and Patrick Roberts share how they've implemented the platform in their businesses, highlighting its impact on engagement, adaptability to individual needs and its role in fostering a culture of continuous learning and growth.

    "It's microdosing of training. It's a set of daily questions on a daily basis. And what I love about it, it's the question after the question. "How confident are you in your answer?" It's low, medium, or high. You're understanding their confidence level." AJ Nealey

    David Boyes, President of ‘Today’s Class”  An online learning organization that has been supporting the automotive industry for more than 20 years.

    AJ Nealey, Nealey Auto Service, 5 locations, Edgewater, MD. AJ’s previous episodes HERE

    Patrick Roberts, Christian Brothers, IN

    Show Notes:

    Watch Full Video Episode
     https://www.todaysclass.com/
    Today's Class and its features (00:00:53) David Boyes explains the features and benefits of Today's Class, a training and competency platform.
    Gamification and personalized training paths (00:01:44) The gamification aspect and personalized training paths in Today's Class.
    Customized data delivery (00:04:09) The various data delivery options and customization for shop owners.
    Competitive usage of Today's Class (00:05:27) Patrick Roberts shares how the competitive usage of Today's Class benefits their team at Christian Brothers.
    Purposeful training paths and question priorities (00:07:35) RJ Neely and David Boies discuss purposeful training paths and question priorities in Today's Class.
    Influence of confidence levels on learning (00:11:27) David Boies explains the influence of confidence levels on learning and retention in Today's Class.
    Gamification (00:14:42) Engagement and retention strategies, rewards points, competitions, and customized training paths.
    Quarterly Bonus and Reporting Customization (00:15:44) Incentives for completing training, automatic points reset, and customized reporting for tracking progress.
    Color Game and Training Integration (00:16:24) Description and explanation of a gamified training activity, its purpose, and integration with daily training sessions.
    Content Development (00:19:26) In-house content creation, collaboration with subject matter experts, and the process of delivering accessible and measurable training.
    Personalized Training Paths and Community Engagement (00:20:44) Individualized training trajectories, community creation, and sharing of reference materials and information.
    Challenges of Implementing and Commitment to Training (00:22:18) Challenges in adopting the platform, the commitment required for successful implementation, and the platform's role in the culture of continuous learning.
    Onboarding Process and Long-Term Commitment (00:25:08) Onboarding process, 90-day launch cycle, and the importance of long-term commitment for successful utilization.
    Employee Engagement and Training Management (00:26:33) The role of...

    • 37 min
    How Dating and Running a Shop Are Very Similar [E125] - Diagnosing the Aftermarket A to Z

    How Dating and Running a Shop Are Very Similar [E125] - Diagnosing the Aftermarket A to Z

    Matt Fanslow explores the analogy between running a repair shop and the world of dating. He shares insights on first impressions, trust-building, and the value of substance over style in both customer relationships and shop management. Matt emphasizes the need for repair shops to maintain high standards of service and to view customer feedback as opportunities for growth.
    Show Notes
    Dating in Modern Times (00:01:15) Comparison of modern dating to historical dating and personal experiences with initial interactions.Physical Attractiveness and Shop Appearance (00:02:25) Reflections on interactions with physically attractive individuals, similar to the importance of a shop's appearance.Importance of Customer Reviews (00:04:54) Discussion on the significance of customer reviews, the impact of negative reviews, and the importance of backing up a shop's exterior with quality service.NAPA Auto Tech Training Sponsorship (00:11:34) Information about NAPA Auto Tech Training and its benefits for technicians and shop profitability.Constant Improvement in Customer and Employee Interactions (00:13:42) Emphasis on the importance of constant improvement in customer interactions and the parallels with employee relationships.Long-Term Relationships and Continued Accreditation (00:17:06) Discussion on the importance of continued accreditation and constant improvement to maintain long-term relationships with customers and employees.Shop Relationship Parallels (00:18:13) Drawing parallels between shop hiring and dating, emphasizing the importance of attracting and maintaining long-term relationships with employees.Attracting Talent (00:19:16) Encouraging self-reflection on what attracts and separates a shop from competitors, and the importance of perpetuating long-term relationships with employees.Promoting Training (00:20:20) Advocating for the importance of training.
    Thanks to our Partner, NAPA Autotech napaautotech.com
    Email Matt: mattfanslowpodcast@gmail.com
    Diagnosing the Aftermarket A - Z YouTube Channel HERE
    Aftermarket Radio Network: https://aftermarketradionetwork.com/

    • 23 min
    Understanding Geofencing with Mary Ann Pruitt [E091] - The Auto Repair Marketing Podcast

    Understanding Geofencing with Mary Ann Pruitt [E091] - The Auto Repair Marketing Podcast

    One of the most misunderstood types of marketing is geofencing. People often don’t know what it is, but they know they want it. It’s new, it’s sexy, it’s cool. But what is it? And will it work for an auto repair shop? Join Brian as he interviews Mary Ann Pruitt from Mosaic.
    Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops
    How To Get In Touch
    Group - Auto Repair Marketing Mastermind
    Website - shopmarketingpros.com 
    Facebook - facebook.com/shopmarketingpros 
    Get the Book - shopmarketingpros.com/book
    Instagram - @shopmarketingpros 
    Questions/Ideas - podcast@shopmarketingpros.com

    • 27 min

Customer Reviews

4.9 out of 5
63 Ratings

63 Ratings

Mizzoulifer ,

Awesome

Awesome podcast with a great a podcaster! We love you Carm!

oliviabaker13 ,

An auto industry favorite!

Auto industry professionals - meet your new favorite podcast! Carm has created an incredible resource for you with Remarkable Results Radio. Hear from industry experts as they discuss challenges, present solutions, and share their insights into what’s next in the industry.

Alex425xyz ,

Great new episode !

Your hosting abilities amazingly allowed Rachel and Roddy to express their personal struggles and experiences. I also loved your analogy of scheduling being like chess, it’s definitely a system that must be done strategically!

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